Spa Sales Associate / Membership Sales Representative

Hand & Stone - 3307 Sheridan Dr - Hollywood, FL • Hollywood, FL

3d • Onsite

About The Position

Hand & Stone Massage and Facial Spa is hiring energetic Spa Sales Associates who thrive in fast-paced, goal-oriented environments and enjoy helping clients commit to wellness through massage and facial memberships. This is not just a front desk job — this is a membership sales and guest experience role with strong earning potential and advancement opportunities.

Requirements

• 1+ year of sales, customer service, retail, hospitality, or membership sales experience
• Comfortable asking for the sale and working toward goals
• Strong communication and relationship-building skills
• Reliable, outgoing, and team-oriented personality
• Comfortable using booking software and POS systems
• Applicants must be available during peak business hours, including evenings, weekends, and holidays as needed.

Nice To Haves

• Bilingual English/Spanish is a plus

Responsibilities

• Sell massage and facial memberships to guests
• Explain membership benefits confidently and professionally
• Recommend services, upgrades, and wellness plans
• Follow up with potential members and inactive guests
• Call, text, and follow up with guests to fill openings
• Confirm appointments and reduce cancellations
• Encourage pre-booking and recurring appointments
• Help maximize therapist and esthetician schedules
• Greet guests and create a welcoming environment
• Answer phones and schedule appointments
• Support a smooth and organized front desk operation
• Deliver exceptional customer service during every interaction

Benefits

• $14–$16/hour base pay
• Typical weekly earnings of $710–$900+ with commissions
• Commission on membership sales
• Monthly bonuses and sales contests
• Growth opportunities into leadership and management
• Employee discounts on services and retail
• Complimentary monthly massage or facial
• Flexible scheduling

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed