Spa Sales and Guest Service Associate

Hand & Stone - 855 E Bloomingdale Ave - Bloomingdale, FLBrandon, FL
Onsite

About The Position

At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client. By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month.

Requirements

  • Meet membership sales goals.
  • Have a detailed knowledge of the menu of services
  • Provide excellent customer service to members and guests, while building lasting connections.
  • Effectively communicate sales, promotions, and service options with clients
  • Uphold spa cleanliness standards
  • Answer phones, schedule appointments, and file documents

Responsibilities

  • Meet membership sales goals.
  • Have a detailed knowledge of the menu of services
  • Provide excellent customer service to members and guests, while building lasting connections.
  • Effectively communicate sales, promotions, and service options with clients
  • Uphold spa cleanliness standards
  • Answer phones, schedule appointments, and file documents
  • Perform various other duties as assigned

Benefits

  • Boost your paycheck with our stress-free membership model.
  • Enjoy a supportive environment where your growth and well-being are our top priorities.
  • We offer a variety of shifts designed to accommodate your lifestyle, ensuring a friendly and stable work environment.
  • Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles.
  • Enjoy a 10% weekly KinderCare discount for childcare, along with personal care and discounts through the LifeMart program.
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