Spa Sales and Guest Service Associate

Hand & Stone - 19300 Rinaldi St - Porter Ranch, CA•Unincorporated Chatsworth, CA

8d•$19 - $20•Onsite

About The Position

Welcome, Empower, Connect! At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client. By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month.

Requirements

Detailed knowledge of the menu of services
Excellent customer service skills
Ability to build lasting connections with clients
Effective communication of sales, promotions, and service options
Ability to uphold spa cleanliness standards
Proficiency in answering phones, scheduling appointments, and filing documents

Nice To Haves

Sales experience
Experience in the spa or wellness industry
Familiarity with spa membership models

Responsibilities

Meet membership sales goals.
Have a detailed knowledge of the menu of services
Provide excellent customer service to members and guests, while building lasting connections.
Effectively communicate sales, promotions, and service options with clients
Uphold spa cleanliness standards
Answer phones, schedule appointments, and file documents
Perform various other duties as assigned