Spa Sales and Guest Service Associate
About The Position
As a Sales Associate, you're the first face our clients see and the reason they come back. You greet guests, answer phones, book appointments, explain our services, and help people find the membership that fits their life. It's a front-desk role at heart, but really it's about taking care of people — and turning great service into memberships. No spa experience needed — if you've worked in customer service, retail, or hospitality, you've got the foundation. We'll train you on the rest. At Hand and Stone, Opportunity Knocks. Over 500 locations open across the U.S. We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules. Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.
Requirements
- Customer service experience
- Retail experience
- Hospitality experience
Nice To Haves
- Spa experience
Responsibilities
- Welcome guests and make them feel taken care of
- Answer phones, schedule and confirm appointments
- Learn our menu and recommend the right service for each client
- Talk to clients about memberships and hit monthly goals (every sale boosts your pay)
- Share current promotions and keep the front desk clean and stocked
- Handle filing and other day-to-day tasks
Benefits
- Health insurance
- Training & development
- Vision insurance
- 401(k)
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Rigorous sales training
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
