Spa Sales and Guest Service Associate

Hand & Stone - 39504 N Daisy Mountain Dr - Anthem, AZ•Anthem, AZ

18h•Onsite

About The Position

Welcome, Empower, Connect! At Hand & Stone Massage and Facial Spas, our vision is simple: to make each visit the best hour of our client's month. Our Spa Associates play a crucial role in achieving this goal. As the hosts of the spa, they are dedicated to creating 5-star experiences for every client. By connecting with clients, co-workers, and the community, our Spa Associates ensure that each service is memorable and exceptional. Their commitment to excellence helps us fulfill our mission of making every visit the highlight of our clients' month.

Requirements

Meet membership sales goals.
Have a detailed knowledge of the menu of services
Provide excellent customer service to members and guests, while building lasting connections.
Effectively communicate sales, promotions, and service options with clients
Uphold spa cleanliness standards
Answer phones, schedule appointments, and file documents

Nice To Haves

Opportunity for advancement
Training & development
Boost your paycheck with our stress-free membership model.
Join the industry leader in wellness, backed by 20 years of proven success.
Enjoy a supportive environment where your growth and well-being are our top priorities.
Enhance your spa industry career with Hand & Stone through live sales training webinars and opportunities for lead spa associate and management roles.

Responsibilities

Meet membership sales goals.
Have a detailed knowledge of the menu of services
Provide excellent customer service to members and guests, while building lasting connections.
Effectively communicate sales, promotions, and service options with clients
Uphold spa cleanliness standards
Answer phones, schedule appointments, and file documents
Perform various other duties as assigned