Spa Sales and Customer Service Associate
About The Position
Hand and Stone is seeking for a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than OUTSTANDING! The primary Qualifications and Requirements of this role include, but are not limited to: Provide excellent customer service to members/guests, Welcome and greet members/guests upon arrival, Answer phones, book appointments, sell memberships, gift cards and upgrades, Follow proper filing procedures/file maintenance, Promote health/wellness benefits of massage therapy, Maintain a professional and clean work environment & appearance.
Requirements
- Positive, energetic attitude
- Team player
- Excellent personal appearance, good verbal and written communication skills.
- Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest
Responsibilities
- Provide excellent customer service to members/guests
- Welcome and greet members/guests upon arrival
- Answer phones, book appointments, sell memberships, gift cards and upgrades
- Follow proper filing procedures/file maintenance
- Promote health/wellness benefits of massage therapy
- Maintain a professional and clean work environment & appearance
- Perform various other duties as assigned
Benefits
- Contests
- Employee rewards program/employee referral bonus
- Bonus based on performance
- Company parties
- Employee discounts
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Training & development
- Hourly wage plus commissions and bonuses
- Professional and safe work environment
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
