Spa Receptionist
Fitness Formula Clubs (FFC)•Park Ridge, IL
•$15•Onsite
About The Position
As a Spa Receptionist at FFC, you’ll be the friendly face that welcomes our members and guests, ensuring their experience is nothing short of exceptional. You’ll be responsible for maintaining a clean, safe, and inviting environment while providing top-notch customer service that reflects FFC’s core values.
Requirements
- Mondays 3 PM - 9 PM and Thursdays 4 PM - 9 PM shifts
Nice To Haves
- Must be able to attend hospitality courses during the first 90 days of employment.
Responsibilities
- Greet members by name with a smile, creating a positive first impression
- Keep the spa’s front desk, and tanning areas (if applicable) spotless and organized
- Answer incoming calls and direct them with professionalism and care
- Coordinate with spa staff to manage bookings, ensuring seamless scheduling
- Process payments accurately and maintain a balanced cash drawer at the end of each shift
- Make reminder and confirmation calls to ensure clients are well-informed about their appointments
- Educate clients on Recovery Lounge services, including the medical benefits and precautions, and guide them in selecting the best products and services for their needs
- Address members’ questions and concerns and provide additional support to other departments as needed
Benefits
- Health insurance
- Training & development
- Vision insurance
- 401(k)
- Dental insurance
- Employee discounts
- Complimentary access to all FFC locations
- 25% off Spa, Retail, and Fitness classes
- Pet Insurance
- T-Mobile discounts
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
