Spa Receptionist, Part-Time

The Moorings Club Inc•Vero Beach, FL

3d•Onsite

About The Position

The Spa at The Moorings Yacht & Country Club is seeking a friendly, energetic, and enthusiastic Spa Receptionist to join our team! We are looking for someone with a bubbly, welcoming personality who genuinely enjoys interacting with members and guests and takes pride in creating a positive spa experience from the moment they arrive. The ideal candidate is organized, dependable, proactive, and a true team player. Someone who sees what needs to be done, takes initiative, and can confidently coordinate a busy spa environment while providing exceptional service.

Requirements

High school diploma or equivalent.
Strong organizational skills and ability to multi-task in fast paced environment
Exceptional customer service skills, and professional communication
Strong organizational skills with the ability to multitask in a busy environment
Proactive, reliable and able to work independently
Dependable and punctual
Positive attitude, team player
Must be able to work a flexible schedule: Monday - Friday
Customer service experience required

Nice To Haves

previous spa reception or spa scheduling experience strongly preferred

Responsibilities

Warmly greet members and their guests and assist with inquiries
Answer incoming phone calls, direct calls to correct department if necessary
Schedule and coordinate spa appointments, including working with multiple service providers and managing appointment changes
Maintain a cooperative, professional work relationship and attitude with members, guests, and staff
Maintain established club policies, procedures, standards, and objectives.
Remain knowledgeable about spa offerings and events
Stock and replenish Spa facility with supplies and products (water, towels, etc.)
Respond to member and guest concerns in a prompt professional courteous manner
Operate the Point-of-Sale system and charge members appropriately
Maintain privacy of members’ paperwork and health conditions. Sharing information with another member, employee, or other person is strictly prohibited
Maintain cleanliness and organization of the reception and spa areas
Assist the spa team with daily operations
All other duties as assigned