Casual, Spa Receptionist

Starwood Hotels•USA HI 1 Hotel Hanalei Bay, HI

About The Position

The Spa Receptionist creates the first impression for each spa guest and helps deliver a luxurious, memorable guest experience in the Bamford Spa. The role includes assisting guests with booking treatments and selecting products that match their needs, while helping maintain a pristine and beautiful spa environment. The ideal candidate is outgoing, approachable, passionate about hospitality and spas, and takes pride in exceptional guest service and the spa experience.

Requirements

  • At least 1 year of customer service experience.
  • Strong verbal and written communication skills in English.
  • Team-oriented, flexible, and detail-oriented.
  • Availability to work mornings, weekends, and holidays.
  • Passion for hospitality, spas, and exceptional guest service.

Responsibilities

  • Welcome spa guests and create a positive first impression.
  • Assist guests with booking treatments.
  • Help guests select products that match their needs.
  • Help maintain a pristine, beautiful, and luxurious spa environment.
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