Spa Receptionist (Part-Time) - Soho House Chicago
About The Position
At Soho House, the Spa Receptionist is an experienced, dynamic individual who possesses a real passion and pride in their work. This role requires a flexible Spa Receptionist with excellent customer service skills. The Spa Receptionist is responsible for maintaining the cleanliness of the Soho House Cowshed retail area and other items. As a Spa Receptionist, you are also accountable for providing full service to all guests staying at Soho House who are utilizing the spa and gym area. A successful Spa Receptionist proactively inspects and cleans equipment and the floors (when applicable), replaces products, keeps inventory, and provides a fun, approachable, and tranquil atmosphere in the House Spa retail area.
Requirements
- Basic verbal communication skills.
- 1+ year experience working in a spa/retail setting.
- Flexible schedule.
- Ability to understand and follow written and verbal instructions.
- Detail oriented.
- Ability to multitask and work in a fast-paced environment.
- Regular and reliable attendance
Nice To Haves
- Passion for delivering outstanding client service
- Ability to anticipate guest needs
- A caring and can-do attitude
- A high standard of personal presentation
- Retail sales experience
Responsibilities
- Book client appointments successfully in Book4Time
- Manage client appointments from booking and confirming to greeting the guest, setting up with appropriate spa tech, and processing payment for appointments
- Maintenance of Spa reception desk and check-in area as well as changing and wait rooms
- Maintain F&B items used for food service to the Spa
- Provide refreshments to guests as required
- Light administrative and clerical duties
- Always maintain a fun and energetic attitude
- Performs other duties as assigned by supervisor/manager
Benefits
- Medical
- Dental
- Vision
- Retirement fund with a 2% match
- Sick days
- Vacation days
- Training to develop technical and managerial skills
- Career progression domestically or internationally
- Mentoring
- Apprenticeship
- Local outreach
- Sustainability initiatives
- Internally and externally run courses
- Access to monthly calendars for trips, trainings, and events
- Team events (fitness sessions, cinema screenings, art classes)
- Substantial meal free of charge while on duty
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
