Spa Receptionist

FFC • Park Ridge, IL

3d • $15

About The Position

As a Spa Receptionist at FFC, you’ll be the friendly face that welcomes our members and guests, ensuring their experience is nothing short of exceptional. You’ll be responsible for maintaining a clean, safe, and inviting environment while providing top-notch customer service that reflects FFC’s core values.

Responsibilities

• Greet members by name with a smile, creating a positive first impression
• Keep the spa’s front desk, and tanning areas (if applicable) spotless and organized
• Answer incoming calls and direct them with professionalism and care
• Coordinate with spa staff to manage bookings, ensuring seamless scheduling
• Process payments accurately and maintain a balanced cash drawer at the end of each shift
• Make reminder and confirmation calls to ensure clients are well-informed about their appointments
• Educate clients on Recovery Lounge services, including the medical benefits and precautions, and guide them in selecting the best products and services for their needs
• Address members’ questions and concerns and provide additional support to other departments as needed

Benefits

• 401(k)
• Dental insurance
• Employee discounts
• Training & development
• Vision insurance
• Dental, and Vision through Blue Cross Blue Shield of Illinois
• Company match 401K
• Discounts on certifications (e.g., Pilates, Yoga, Personal Trainer)
• Access to FFC University courses and discounted certifications
• Complimentary access to all FFC locations
• 25% off Spa, Retail, and Fitness classes
• Programs and benefits like Pet Insurance, T-Mobile discounts, and more

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees