Spa Receptionist
About The Position
The Four Seasons Resort Lāna’i is looking for a Spa Receptionist who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required. Hawanawana Spa invites you to join our team as a Spa Receptionist, where your passion for wellness and exceptional service will contribute to creating a serene, luxurious experience for our guests. The Spa Receptionist is responsible for greeting guests and managing all aspects of their spa journey—from arranging appointments to coordinating arrivals and departures. This role ensures a smooth, welcoming, and relaxing environment, maintaining the highest standards of service and professionalism in every interaction.
Requirements
- Successful candidate must possess legal work authorization in United States
- Ability to stand for extended periods, lift up to 30lbs, and push/pull as needed during shifts
- Weekend and Holiday availability required.
Nice To Haves
- Prior experience in a spa or hospitality environment is preferred
Responsibilities
- Warmly greet all guests and provide a welcoming atmosphere throughout their spa visit
- Schedule and confirm spa appointments, ensuring accurate and timely coordination
- Assist with guest check-in and check-out processes in a courteous and efficient manner
- Respond to guest inquiries both in person and via phone or email with professionalism and care
- Maintain detailed knowledge of spa treatments, products, and amenities
- Collaborate with therapists and other team members to support seamless service delivery
- Uphold cleanliness, organization, and tranquility of the spa reception area
- Demonstrate strong communication skills and a genuine passion for guest care
- And More!
Benefits
- 100% Employer contributed Medical, Dental, and Vision benefits
- Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc.) as well as Paid Time Off & Holiday Pay
- Inclusive and diverse employee engagement & recognition events all year-round
- Complimentary stays and exclusive discounts at Four Seasons Worldwide
- Complimentary Employee Meals & Dry Cleaning for Employee Uniforms
- Owner subsidized on-island housing, inter-island airfare to Oahu and other resources
- Comprehensive learning and development programs to help you master your craft
- Energizing Employee Culture where you are encouraged to be your true self!
- And so much more!
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
