Spa Receptionist - Beau Rivage

MGM Resorts International • Folsom, CA

7d • Onsite

About The Position

As a Spa Receptionist, you’ll be the first point of contact for our guests, setting the tone for their entire experience. Through a mix of clerical duties and exceptional service, you’ll be instrumental in creating lasting WOW moments that guests will remember long after their visit.

Requirements

• Must be 18 years old or older.

Responsibilities

• Consistently offer professional, friendly and engaging service to exceed guest expectations.
• Follow all departmental and policies and procedures including safety and sanitation policies.
• Provide services including but not limited to, assisting all guests with Spa and/or Salon appointments, check guests in and out of facility, provide sincere, enthusiastic, quality, and consistent customer service to the spa and salon clients.
• Create exceptional customer service and assist guests with questions, ensure professional and courteous behavior to all guests and employees, manage cash bank daily, retain knowledge of spa/salon software system.
• Promote and sell service treatments, enhancements, upgrades and retail products.

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed