Spa Reception Clerk

Makeready LLCDallas, TX
Onsite

About The Position

This individual has a natural ability to brighten a room and create a warm and welcoming atmosphere. This allows them to connect, recommend services and answer any spa questions. This team members responsibilities include the greeting of all guests, answering phone calls with a smile on their face, assisting guests with questions regarding spa services and products, booking all appointments, checking the guest into the system and charging for services performed.

Requirements

  • Prior experience required
  • Ability to read a guest's mood and work with them accordingly
  • Professional approachable personality

Responsibilities

  • Maintain a clean reception area and a consistent presence at the desk
  • Bill treatments accurately and in a timely manner
  • Ensure any queries or concerns are addressed rapidly and professionally
  • Prepare schedules for the next day’s arrivals, making sure treatments are booked accurately and in a suitable timeframe
  • Knowledgeable of the type of treatments available and be able to give advice on treatment procedures

Benefits

  • Accommodating PTO/PTO exchange
  • Medical/dental/vision benefits
  • Maternity/paternity leave
  • Pet insurance
  • Company-matched dependent care & 401k
  • Student loan repayment program
  • Wide range of additional ancillary benefits
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