Spa Practitioner

Sonora Resort • Campbell River, BC

30d • Onsite

About The Position

We’re hiring a Spa Practitioner or Spa Practitioner/Esthetician to join our world-class team at Sonora Resort, a luxury all-inclusive Relais & Chateaux Resort, in the unspoiled wilderness of British Columbia. Nestled in the Discovery Islands, Sonora Resort is a remote location accessed by water taxi from the town of Campbell River on Vancouver Island. This is a seasonal position that works on site at the Resort in shift work rotations. Seeking a start date of late-April.
Our team shares a deep appreciation for the unspoiled wilderness of British Columbia. Our opulent location is an undeniable draw for those seeking an exciting career with a side of adventure. We are completely submerged in the great outdoors with easy access to hiking trails, Florence Lake, and opportunities to get on the water to explore the Inside Passage.
Each one of our team members contributes to the guest experience at Sonora Resort. Working at Sonora means you are part of a team of passionate and trained professionals focused on providing our guests with unique experiences and cherished memories.
Sonora Resort is committed to creating an engaging and supportive work environment, with a focus on developing and promoting talent from within. We offer competitive compensation packages, exciting employee incentives and the opportunity to develop under the prestigious Relais & Châteaux banner.

Requirements

• Certificate of completion in recognized Massage and/or Esthetics Spa Practitioner program required
• Minimum (1) year of experience as a spa practitioner or, esthetician
• Thorough understanding of the operations of the spa; experience in a live-in resort environment is preferred.
• High School Diploma required.
• Must be fluent in English

Nice To Haves

• Yoga Teacher Training (200hrs) & Ability to teach Yoga Classes would be an asset
• Any additional education or experience in spa, health and wellness, hospitality or related fields would be an asset.
• second language an asset.
• First Aid & AED certificates are an asset.

Responsibilities

• Demonstrate desired service behaviors in accordance with Relais and Chateaux expectations.
• Demonstrate extensive knowledge of services and products.
• Responsible for client’s comfort and meeting their needs.
• Maintain proper use of equipment and products.
• Ensure all areas of spa are clean and sanitized.
• Participate in treatment training and skill development throughout the season.
• Recommend appropriate home care and retail items with all clients.
• Ensure treatment and change rooms are fully stocked daily.
• Abide by treatment protocols and maintain consistency.
• Wear spa uniform and name tag when on shift.
• Ensure effective working relationships and clear communication is maintained with all colleagues and departments.
• Adapts easily to change; works quickly and accurately under pressure, tight deadlines and multiple priorities.
• Exemplary customer service skills and a demonstrated willingness to exceed guest expectations.
• A calm, polite and composed demeanor.
• Ability to work cohesively with fellow colleagues as part of a team or independently with minimum supervision.
• Ability to build and maintain strong relationships at all levels of the organization.
• Trustworthy with sensitive or confidential company information.
• Excellent interpersonal and communication skills, both written and verbal.

Benefits

• Retail & Treatment Commission
• Competitive salary
• Employee discounts
• Free food & snacks
• Free uniforms
• Wellness resources
• Complimentary single bedroom accommodations
• Complimentary wifi, cable TV and internet calling provided in each staff room.
• Complimentary meals, snacks and beverages provided from our Staff Kitchen
• Water taxi transportation is provided to and from Campbell River for scheduled work shifts
• Staff lounge, fitness facility, hot tub, outdoor staff lounge area, access to trout ponds, hiking trails and Florence lake where a canoe and stand-up paddleboards are available for staff use.
• 25% off at Sonora’s Gift Shop and Island Currents Spa products, and 30% off spa treatments
• Special room rate for Employees & immediate family members visiting Sonora Resort
• Staff social events and opportunities to experience adventure tours & activities
• An Employee & Family Assistance Program offering counseling and mental health supports.
• Employee Referral Bonus Program
• competitive wages, paid hourly, with opportunities for overtime, plus gratuities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED