PT - Spa Massage Therapist - Hilton Phoenix Resort at the Peak
About The Position
The Hilton Phoenix Resort at the Peak is looking for a PT - Spa Massage Therapist to join our amazing Tocasierra Spa Team! Hours: including weekends and holidays. A Massage Therapist takes part in servicing our guests around our beautiful Resort. This task is to be handled in a friendly, courteous, timely, and professional manner resulting in an extremely high level of guest satisfaction. If you are outgoing and are looking for great benefits, please join our Amazing Team! The Massage Therapist is responsible for upholding “value added” reputation by providing impeccable service to all of our Resort Spa Guests. Massage Therapist’s are technically trained to a superior level and are exceptionally sensitive to guest needs treating all Resort Spa Guests as though they were a personal guest and acting as a spa role model, a team player and treats all fellow Team Members with dignity and respect and works to continuously to improve our spa system of service and quality. The Massage Therapist is expected to direct all service efforts towards guest satisfaction, the achievement/maintenance of company standards and profit maximization.
Requirements
- Ability to communicate in English.
- Maintain a professional appearance and manner at all times.
- Can communicate well with guests.
- Identifies and resolves problems in a timely manner.
- Willing to “pitch-in” and help co-workers with their job duties and be a team player.
- Ability to establish and effective working relationships with associates, customers and patrons.
- Local and/or State Certification or License.
- Remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances.
- Adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
Nice To Haves
- Outgoing personality.
Responsibilities
- Servicing our guests around our beautiful Resort in a friendly, courteous, timely, and professional manner.
- Upholding “value added” reputation by providing impeccable service to all Resort Spa Guests.
- Acting as a spa role model, a team player, and treating all fellow Team Members with dignity and respect.
- Continuously working to improve our spa system of service and quality.
- Directing all service efforts towards guest satisfaction, the achievement/maintenance of company standards and profit maximization.
- Maintaining a professional appearance and manner at all times.
- Communicating well with guests.
- Identifying and resolving problems in a timely manner.
- Willing to “pitch-in” and help co-workers with their job duties and be a team player.
- Establishing and maintaining effective working relationships with associates, customers and patrons.
- Adhering to hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
Benefits
- Team Member and Family Room Discounts for both Crescent Hotels and Resort and Hilton
- Flexible Schedules
- Career Growth & Development
- Insurance Benefit Available for both Full Time and Part Time Team Members
- 401k Plan and Company Match Program
- Vacation Pay / Sick Pay – Full Time and Part Time Team Members
- Holiday Pay – Full Time Team Members
- Amazing Recognition Programs/Giving Back – Community Outreach
- Trip Reduction Program – Resort off a Main Bus Line
- Tuition Reimbursement
- $2.00 – Team Member Lunch Program
- $300 Referral Program
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
