Spa Manager

Hand & Stone - Be Well Do Well LLC•Smyrna, GA

8d•$45,000 - $60,000•Onsite

About The Position

Busy spa is seeking a full-time spa manager for our full-service spa. The ideal spa manager candidate is goal oriented, and growth minded with a proven background in sales management, spa operations, and customer service.

Requirements

2-3 years of management experience in the spa, salon, hospitality, retail, or service industry
Proven ability to lead, coach, and motivate a team
Strong customer service and sales background
Excellent communication and organizational skills
Ability to promote the benefits of massage therapy and skincare services
Flexible schedule, including evenings and one weekend day

Nice To Haves

Goal oriented
Growth minded

Responsibilities

Lead and motivate a team of service providers and front desk associates
Drive membership sales and guest retention through coaching and accountability
Recruit, hire, and develop top talent
Manage daily spa operations and ensure an exceptional client experience
Monitor key performance metrics and implement strategies to achieve goals
Support marketing initiatives, promotions, and business development efforts
Foster a positive, professional, and results-oriented team culture
Coach your team to educate clients on the value of our Lifestyle Program and increase membership enrollment
Drive revenue through effective scheduling, service enhancements, promotions, and sales leadership.
Build and retain a team of talented spa professionals who deliver exceptional service.
Ensure smooth daily operations, strong client satisfaction, and consistent achievement of business goals.