Spa Manager

Slick Rock Tanning & Spa•Hayden, ID

8h•$21 - $25

About The Position

The Spa Manager oversees daily operations of a Slick Rock Tanning & Spa location, leading the team to achieve and surpass revenue goals while delivering exceptional client service. This role is responsible for driving sales performance, controlling costs, optimizing staffing, and building a high-performing team culture through coaching, mentorship, and accountability. This position is ideal for a results-driven leader who thrives in a fast-paced environment and enjoys developing people while growing revenue and retention.

Requirements

3+ years of experience in the beauty or wellness industry (managerial/supervisory preferred)
4+ years of progressive leadership experience
Strong sales performance mindset with the ability to coach and develop a team
Ability to analyze sales data, identify trends, and take action to improve results
Strong communication, collaboration, and problem-solving skills
Ability to work in a fast-paced environment and stay adaptable and accountable
Proficiency with MS Office, Windows, Google Suite, and similar software
High emotional intelligence and ability to build strong team relationships
High School Diploma or GED required (Bachelor’s preferred in business or related field)

Responsibilities

Lead and align team efforts to exceed revenue goals, retention, and client loyalty targets
Recruit, interview, and hire top talent to meet staffing needs and position requirements
Track and evaluate daily, weekly, and monthly sales performance and set goals accordingly
Conduct 1:1 meetings, performance evaluations, coaching, and corrective actions per company policy
Develop future leaders through continuous mentorship, including supporting the ASM’s growth
Execute promotional rollouts, distribute marketing materials, and lead adoption of best practices
Communicate and implement company initiatives, policies, and processes consistently
Ensure every client receives outstanding service and resolve client concerns professionally
Foster a positive, motivated, and cohesive team culture
Lead by example with strong standards, professionalism, and accountability
Build staff schedules to meet workflow and sales needs while avoiding unnecessary overtime
Perform other duties as assigned