Spa Manager

Hand & StoneLockport, IL
Onsite

About The Position

Hand and Stone Massage and Facial Spa is seeking a full-time Spa Manager for our full-service spa. The ideal spa manager candidate is goal oriented, and growth minded with a proven background in sales management, spa operations, and customer service.

Requirements

  • 2 to 3 years management experience in the salon/spa, retail, or hospitality industry
  • Flexible schedule – this role requires a variety of hours which may include nights and a weekend day.
  • Ability to promote the benefits of massage and skin care services.

Responsibilities

  • Coach and motivate the spa team to educate and delight clients, leading to membership conversions.
  • Drive revenue through effective scheduling, marketing, and service upgrades.
  • Recruit passionate spa professionals.
  • Measure and deliver results in spa operations.
  • Create a strong member base.
  • Deliver a consistently excellent client experience.
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