Spa Manager on Duty, Berkeley

Equinox • Berkeley, CA

13d • Onsite

About The Position

We are looking for an energetic, creative, and enthusiastic Spa Manager on Duty to join the Equinox team! This is a great position for a candidate looking to make a significant impact in a growing and dynamic organization. The Spa Manager on Duty is responsible to help ensure a memorable experience for our Spa guests. This includes greeting guests as they enter the facilities, orientating guests to the spa facilities, and providing personal guest service. The MOD role is a learning role, wherein we are educating and preparing you for the Spa Coordinator role.

Requirements

• Must possess a valid Massage Therapy or Esthetics License
• Enthusiasm and excellent customer service skills
• Must enjoy working with people with a friendly and outgoing personality
• Able to be efficient and productive in a fast-paced environment
• Basic math and money handling skills
• Computer skills
• Must be a team player
• Must have a legal right to work in the United States.

Responsibilities

• Under the direction of Manager, support with daily activity of Spa Operation
• Contribute towards the sales goals of the spa by increasing product and service sales
• Provide superior customer service to all members, prospects and guests
• Maintain cleanliness and esthetic appeal of The Spa
• Able to work opening/closing shifts, work 5 days at 6 hour shifts (30 hours a week) minimum
• Assists day-to-day staffing and basic member issues relating to Spa
• Answer emails, phone calls and voicemails in a timely and professional manner
• Create and maintain professional business relationships with members and Spa guests
• Assist with managing, maintaining, and restocking of Spa inventory
• Assist with training and onboarding for new staff members
• Help create and manage staff schedules for Spa department
• Help run outreach events and programs within club to promote performance results
• Professionally and courteously communicate daily with Maintenance staff regarding Spa cleanliness
• Appropriately enforce policies and escalate to Spa Manager when required
• Other responsibilities as assigned

Benefits

• Competitive salary
• Benefits
• Industry-leading commission opportunities for club employees
• Complimentary Club membership
• Perks and incentives with our products and services, including Personal Training, Pilates, Spa and Shop

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: No Education Listed