Spa Front Desk/Receptionist (Part-Time)

Suncadia•Cle Elum, WA

4d•Onsite

About The Position

As a member of the Glade Spring Spa Front Desk/Reception team you will work to ensure that guests receive the pampered, relaxing, and rejuvenating experience they are seeking. You will be responsible for booking appointments, greeting guests upon arrival, and escorting guests to treatment areas. You will also use your knowledge to provide information about spa services, treatments, and products.

Requirements

Must be detail oriented and have excellent communication skills
High school graduate of GED
Previous customer service and cash handling experience required
The ability to work well in a team; adaptable and flexible

Nice To Haves

Minimum 1-year experience as Spa Receptionist/Scheduler in salon and/or hotel/resort property preferred
Industry related certifications or education a plus

Responsibilities

Answer telephones in friendly and courteous manner, providing information, schedule appointments and taking the necessary notes
Complete payment transactions prior or post a guests spa/salon treatment
Assist in the professional and clean image of all spa and surrounding facilities
Communicate all necessary guest information, allergies, and request to the appropriate service provider
Check guest in and out effectively
Perform other duties assigned by management

Benefits

Paid Time Off
group medical, dental, and vision insurance
Paid Sick Time
Employee Assistance Program, which offers team members free access to mental health and counselling services
401K plan with a company match
team member rates at hotels around the world
Free Golf
Team Member discounts on services at Glade Spring Spa & Wellness
50% off at all Suncadia operated Food & Beverage outlets
Retail discounts at the Spa, Pro Shops, Source Mercantile, and Health Clubs
Discounts on rental cars, tickets, electronics, and more!