Spa Front Desk Host

Heyday Skincare CorporateAtlanta, GA
Onsite

About The Position

You are the foundation of our organization's success. An expert in creating a world-class guest experience in our shops, you deliver this experience by connecting with our guests, sharing product recommendations, anticipating customer needs, and resolving all questions.

Requirements

  • Outstanding customer service and problem-solving skills
  • Confidence when recommending memberships, packages, and product
  • The ability to prioritize and multi-task within a fast-paced environment
  • Initiate tasks and perform duties without direction
  • Excellent communication skills and be able to work with a wide range of personalities
  • Superior organizational skills

Nice To Haves

  • Must have the flexibility to work a non-traditional schedule - including weekends, opening shifts, and closing shifts

Responsibilities

  • Provide high-level customer service and hospitality to clients
  • Educate clients on current promotions, memberships, packages, and future appointments
  • Assist with re-stocking products
  • Help with daily shop tasks and projects
  • Maintain a positive attitude and take initiative.
  • Work as a cohesive team with all Heyday staff members
  • Assist with the training and coaching of new hires for the Host team
  • Maintain the distinct Heyday aesthetic, appearance, atmosphere, and culture.

Benefits

  • We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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