Spa Front Desk Part-Time
About The Position
New England culture and elegant accommodations await at the Woodstock Inn & Resort. Set against the iconic and beautiful village of Woodstock, Vermont, the Woodstock Inn is a year-round destination wrapped in luxury and history. From gorgeous, wood-beam bed frames to plush, hand-dyed blankets, each of our 142 rooms and suites embraces Vermont’s signature style. One of the most beloved spas in New England, The Spa at the Woodstock Inn & Resort, is seeking a Spa Front Desk Attendant Part-Time to join the team. The Spa Front Desk Attendant Part-Time will make spa reservations, check guests in and out, and create a memorable experience for our guests. Will be responsible for stocking and selling retail products to spa guests, maintain organization and cleanliness of desk and spa lobby.
Requirements
- Excellent verbal and written skills.
- Must possess excellent customer service skills, be efficient, well organized, and able to handle a variety of duties simultaneously.
- Phone etiquette & computer skills are necessary.
- Energetic, enthusiastic, and highly motivated to maintain our guest service standards.
- Must thrive in a fast-paced environment.
- Must be able to stand and walk for extended periods of time.
- Must be able to lift and carry items up to 20 pounds.
- Must be able to help keep the lobby and public areas neat, organized, and presentable.
- Minimum 18 years of age.
- Work cohesively with co-workers as part of a team.
Nice To Haves
- Previous spa experience preferred.
Responsibilities
- Read and answer spa e-mails daily as applicable. Professionalism regarding tone and free from grammatical errors is expected.
- Return phone calls from the spa mailbox in a timely manner or as assigned by a manager.
- Maintain the organization of all collateral located at the spa desk including but not limited to Spa Menus, price list and room service menus.
- Acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries and comments.
- Knowledge of Spa Software to accurately schedule spa treatments.
- Stocking and selling retail products to spa guests.
- Maintain organization and cleanliness of desk and spa lobby.
Benefits
- Resort privileges
- Discounts
- Free employee meal
- Medical Coverage
- Dental Coverage
- Vision Coverage
- Employer Paid: Life Insurance
- Employer Paid: Short-Term Disability
- Employer Paid: Long-Term Disability
- Paid Time Off
- 401k Retirement Plan with Employer match
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
