Spa Coordinator - Part Time

Four Seasons Hotels and Resorts • Four Seasons Maui, HI

13d • Onsite

About The Position

The Spa Coordinator will be responsible for welcoming and orienting guests to the Spa, booking spa services and recreational reservations, and managing guest check-ins and check-outs. This role is part of the A&G Division and reports to the Spa Management Team. The position requires valid authorization to work in the United States.

Requirements

• Experience required by position is from three months to one year of employment in a related position with Four Seasons or other organization (such as reservations, concierge, customer service).
• Skills include: telephone skills, appointment booking, sales, computer experience in windows based programs. Guest service experience in a luxury environment.
• Requires a working knowledge of computer programs (i.e. Word, Excel, Microsoft Teams), phone service skills, interpersonal and good communication skills, ability to multi-task.
• English language both written and oral.
• Maui Liquor Card

Responsibilities

• Understand, effectively communicate and book/sell Spa services and products; including but not limited to massage, facials, specialty treatments, Salon, personal training and retail products utilizing computer systems as necessary.
• Balance therapist and room schedules to optimize the productivity of the spa and fairness to the therapist.
• Orient guests and give personalized tours of entire spa facility.

Benefits

• Medical
• 401(k)
• Roth
• Paid time off including Vacation, Live Well Day, Community Care Day
• Excellent Training and Development opportunities
• Many career opportunities within the hotel and to other Four Seasons
• Employee Travel Program
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meal and Paid Meal Break

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed