Full Time Spa Concierge

The Woodhouse Day Spa•Altamonte Springs, FL

About The Position

The Spa Concierge is the first point of contact for spa guests, welcoming them, confirming visit details, and helping them explore enhancements and retail options. The role extends beyond check-in and check-out to creating memorable guest experiences, supporting the service team, and contributing to spa performance. Compensation includes hourly pay plus commission on retail and enhancements. The franchise is independently owned and operated, and its management makes hiring decisions.

Requirements

  • Warm, detail-oriented, and team-focused approach.
  • Passion for hospitality.

Nice To Haves

  • Sales experience is preferred.

Responsibilities

  • Welcome guests and serve as the spa’s first impression.
  • Confirm details of guests’ visits.
  • Guide guests through treatment enhancements and retail options.
  • Create memorable guest experiences.
  • Support the service team.
  • Contribute to spa performance.

Benefits

  • Free uniforms
  • Health insurance
  • Training and development
  • Company parties
  • Dental insurance
  • Employee discounts
  • Commission on retail and enhancements
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