Spa Attendant

AccorHotel • New Orleans, LA

6d • Onsite

About The Position

Fairmont Hotels & Resorts is seeking a Spa Attendant to maintain the cleanliness, sanitation, and organization of spa facilities. This role involves ensuring all guest areas, including treatment rooms, locker rooms, lounges, and fitness spaces, are impeccably maintained to luxury hospitality standards. The Spa Attendant will also be responsible for restocking supplies, assisting guests with facility information and requests, and supporting the overall operational flow of the spa to ensure exceptional guest experiences. This position requires a professional demeanor, attention to detail, and the ability to work flexibly to meet operational needs.

Requirements

• Ability to work independently and collaboratively within a team environment
• Professional appearance and polished demeanor required
• Ability to maintain cleanliness and attention to detail in guest-facing environments
• Ability to work flexible schedules including mornings, evenings, weekends, holidays, and extended shifts as operationally required
• Must be legally authorized to work in the United States

Nice To Haves

• Previous spa, hospitality, housekeeping, wellness, fitness, or guest service experience preferred
• Luxury hotel or spa experience preferred
• Strong organizational and time-management skills
• Excellent guest service and interpersonal communication abilities
• High school diploma or equivalent preferred

Responsibilities

• Maintain cleanliness, sanitation, and organization of spa treatment areas, locker rooms, lounges, fitness spaces, restrooms, and guest amenities areas
• Restock towels, robes, linens, beverages, toiletries, and spa supplies throughout the shift
• Ensure spa facilities are consistently maintained in accordance with luxury hospitality and cleanliness standards
• Greet guests professionally and assist with spa orientation, facility information, and guest requests as needed
• Support Spa Reception, Therapists, and operational teams to ensure smooth daily operations and exceptional guest experiences
• Monitor guest areas regularly to maintain cleanliness, safety, and presentation standards
• Assist with laundry collection, linen organization, and distribution of spa supplies as assigned
• Respond promptly and professionally to guest concerns, requests, and service recovery opportunities
• Follow all sanitation, workplace safety, and hotel operational procedures
• Maintain confidentiality and professionalism while interacting with guests and team members
• Support spa events, wellness programs, VIP experiences, and operational initiatives as assigned
• Uphold luxury hospitality standards through professionalism, appearance, and attentive guest service

Benefits

• All your information will be kept confidential according to EEO guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED