Spa Attendant
About The Position
The Spa Attendant's primary role is to ensure the spa facility, particularly the MALE LOCKER ROOMS, exceeds guest expectations for cleanliness and is properly stocked with all amenities. This involves being aware of guest appointments and business flow to proactively clean and clear locker rooms, relaxation areas, and hydrotherapy areas after each use. The role also assists in the operations of all spa departments, maintaining the facility in peak sanitary condition, and ensuring consistent delivery of Forbes 5-star and Rancho Valencia standards. Key duties include managing linen inventory, preparing robes and sterilizing slippers, preparing and stocking food and beverage amenities, and checking for spa package deliveries.
Requirements
- High school diploma or GED-equivalent.
- Ability to communicate in English with vendors, guests and staff to their understanding.
- Excellent eye for detail, ability to multi-task and work in a fast pace environment.
- Ability to maintain discretion and confidentiality of all guests and hotel information.
- Ability to remain calm under pressure; work as a team or independently.
Nice To Haves
- Minimum 2 years experience in spa or housekeeping department in a hotel or resort.
- Minimum two years experience in a resort spa attendant capacity.
- Bilingual, English and Spanish.
Responsibilities
- Maintains cleanliness of overall spa facility and reports maintenance needs to spa management
- Assists in the operations of all spa departments as required, including but not limited to the fitness rooms, locker rooms, relaxation area, treatment rooms, & hydrotherapy area
- Maintains the facility in peak sanitary condition at all times
- Ensure consistent delivery of Forbes 5-star and Rancho Valencia standards at all times
- Maintains proper stocking levels of toiletries in locker rooms and vanities
- Transports linen inventory to and from laundry bin on a regular basis
- Wash and fold small linen throughout the day as needed
- Sterilize spa slippers; prepare robes
- Prepare food and beverage amenities and keep well stocked throughout the day
- Wash, dry and stock food and beverage dishes
- Check for spa package deliveries daily
- Inform management when supply stock is low
- Actively participates in safety programs and abides by all injury reporting and safety behavior requirements
- Participates in and supports hotel efforts towards community service, sustainability and environmental initiatives
- Performs other duties as directed, developed or assigned by management.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
