Male Facing Spa Attendant

CASCADA PDX LLC • Portland, OR

3d • Onsite

About The Position

Cascada Spa and Hotel is a premier boutique luxury hotel and hydrothermal spa, offering luxurious accommodations and exceptional wellness experiences. Our LEED Platinum-certified complex emphasizes sustainability in all aspects of its operations. We are seeking energetic and expressive spa attendants to ensure a clean, safe, enjoyable experience for all guests throughout our spa, fitness, and hydrothermal facilities. As a Spa Attendant at Cascada Spa and Hotel, you will play a crucial role in maintaining the high standards of cleanliness, safety, and guest satisfaction within our spa, fitness, and hydrothermal facilities. Your responsibilities will include ensuring the tidiness and organization of all areas, assisting guests with their needs, and upholding our commitment to sustainability and excellence in service.

Requirements

• High school diploma or equivalent.
• Previous experience in a customer service role, preferably within the spa or hospitality industry.
• Excellent interpersonal and communication skills, with the ability to interact effectively with guests and colleagues.
• Strong attention to detail and organizational abilities to maintain cleanliness and orderliness in all areas.
• Flexibility to work evenings, weekends, and holidays as required.

Nice To Haves

• Knowledge of spa etiquette and procedures is advantageous.

Responsibilities

• Welcome guests warmly, ensuring a smooth and pleasant spa experience.
• Maintain cleanliness and organization in spa, fitness, and hydrothermal facilities including treatment rooms, relaxation areas, indoor and outdoor pool areas, and locker rooms including restroom facilities.
• Stock and replenish towels, linens, and amenities as needed to ensure guest comfort and satisfaction.
• Prepare and serve refreshments to guests in designated relaxation areas, maintaining a welcoming and hospitable environment.
• Assist therapists and other staff members with preparing treatment rooms and ensuring all necessary supplies are readily available.
• Respond promptly to guest inquiries and requests, providing information about spa services, amenities, and facility features.
• Adhere to spa policies and procedures, including those related to health, safety, and sustainability practices.
• Collaborate closely with spa receptionists, therapists, and other team members to deliver a seamless and memorable guest experience.

Benefits

• Competitive wages and opportunities for career advancement within our growing organization.
• Employee discounts on spa services, hotel stays, and dining experiences.
• Comprehensive training and development programs to enhance your skills and professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED