About The Position

Hilton Waikoloa Village is seeking a Spa Attendant to join its team at a 62-acre oceanfront resort on Hawaii’s scenic Kohala Coast, offering an immersive island experience. Team Members benefit from a supportive, award-winning work culture, alongside perks such as health benefits, career growth, travel discounts, free meals, and onsite parking. As a Spa Attendant, you’re not just ensuring a clean and relaxing spa environment – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Requirements

  • A passion for spreading the light and warmth of Hospitality.
  • Acting with Integrity and always doing the right thing.
  • Inspiring others through Leadership.
  • A belief that Teamwork drives the best outcomes.
  • A sense of Ownership and accountability.
  • A focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Responsibilities

  • Greet and assist guests: Bring an upbeat and friendly attitude to all guest interactions, respond promptly to requests, and resolve any issues in a friendly, efficient manner
  • Maintain a clean, inviting environment: Clean and sanitize spa areas including locker rooms, treatment spaces, and equipment in compliance with health and safety standards
  • Manage spa supplies: Monitor and restock towels, refreshments, and other amenities as needed
  • Monitor facility usage: Observe spa activity and report any concerns to maintain a safe and relaxing environment
  • Process transactions with care: Accurately total and handle guest payments using the point-of-sale system; manage cash transactions, process credit and debit cards, issue change, and redeem gift certificates/cards
  • Support spa operations: Perform general duties and provide support to the spa team as needed to enhance the guest experience

Benefits

  • Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
  • Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
  • Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
  • Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
  • Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
  • Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
  • Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
  • Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
  • Financial security for your future – Our retirement plans make it easier to save for what’s next
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