Spa Attendant

Appellation HealdsburgHealdsburg, CA
Onsite

About The Position

The Spa Attendant serves as the welcoming guide to our guests' wellness journey. This is a key role that ensures each visit is smooth, meaningful, and memorable—from first contact to farewell. If you’re someone who enjoys helping others, sharing knowledge about great products, and contributing to a culture of wellness and care, we invite you to join our founding team.

Requirements

  • Prior experience in a spa, salon, wellness, retail, or medical front office setting preferred
  • Strong communication and organizational skills
  • Experience in customer service or hospitality
  • Computer-savvy and willing to learn spa software (training provided)
  • Available to work evenings, weekends, and holidays as needed

Nice To Haves

  • A person who thrives in service environments and genuinely enjoys connecting with others
  • Calm under pressure, flexible, and able to multitask with grace
  • Creative, curious, and open to learning new systems and information
  • Interested in (or experienced with) beauty, wellness, spa, or medical environments
  • Enjoy talking about products and helping guests find what supports their well-being
  • Brings a teachable spirit and a team-first mindset
  • Comfortable with technology, including booking software and point-of-sale systems
  • Cosmetology license, esthetics background, or product sales experience is a plus

Responsibilities

  • Greeting guests warmly and genuinely; creating a welcoming, calm first impression
  • Answer phones, respond to inquiries, book appointments, and manage daily scheduling
  • Support guest check-ins and check-outs, including payment processing
  • Provide informed recommendations on retail products and spa services
  • Maintain cleanliness and ambiance of the reception area and retail displays
  • Assist with light administrative tasks, inventory, and laundry coordination
  • Communicate effectively with the treatment team to ensure flow and timing
  • Help guests feel seen, heard, and supported throughout their visit
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