Spa Attendant

Appellation HealdsburgHealdsburg, CA
Onsite

About The Position

The Spa Attendant serves as the welcoming guide to our guests' wellness journey. This is a key role that ensures each visit is smooth, meaningful, and memorable—from first contact to farewell. If you’re someone who enjoys helping others, sharing knowledge about great products, and contributing to a culture of wellness and care, we invite you to join our founding team.

Requirements

  • Prior experience in a spa, salon, wellness, retail, or medical front office setting preferred
  • Strong communication and organizational skills
  • Experience in customer service or hospitality
  • Computer-savvy and willing to learn spa software (training provided)
  • Available to work evenings, weekends, and holidays as needed

Nice To Haves

  • Cosmetology license, esthetics background, or product sales experience is a plus

Responsibilities

  • Greeting guests warmly and genuinely; creating a welcoming, calm first impression
  • Answer phones, respond to inquiries, book appointments, and manage daily scheduling
  • Support guest check-ins and check-outs, including payment processing
  • Provide informed recommendations on retail products and spa services
  • Maintain cleanliness and ambiance of the reception area and retail displays
  • Assist with light administrative tasks, inventory, and laundry coordination
  • Communicate effectively with the treatment team to ensure flow and timing
  • Help guests feel seen, heard, and supported throughout their visit
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