SPA ATTENDANT

Lais Hotel Properties LNiagara-on-the-Lake, ON
CA$0 - CA$18Onsite

About The Position

Pillar & Post is currently seeking a Spa Attendant to join our growing team! This is a great opportunity that can provide flexibility, valuable work experience, and a chance to work with a tenured team. This posting is for an existing within Lais Hotel Properties Limited. The primary function of the Spa Attendant is to provide an immaculately clean and tidy environment for all Spa visitors and Team Members.

Requirements

  • Previous cleaning experience an asset
  • Previous up-selling and/or sales experience is considered an asset
  • Attentive to details
  • Must be able to work independently and manage time effectively
  • Pleasant personality
  • Confidence in selling and up-selling products and services
  • Positive sales-oriented personality
  • Desire to meet goals
  • Ethical and honest

Responsibilities

  • Providing personalized and exceptional guest service at every given opportunity
  • Meeting established up-selling and sales goals
  • Sweep and mops floors
  • Wipe mirrors and picture frames
  • Clean sinks, toilets, sauna, and shower areas
  • Dust lockers and gym equipment
  • Wipe walls, doors, railings, fencing, baseboards and trim
  • Pick-up garbage and empty garbage cans
  • Vacuum all areas of Spa and treatment rooms
  • Check and replace supplies in washrooms as needed such as toilet paper, paper towels and tissue
  • Ensure the tea and water station is fully stocked at all times
  • Gathers supplies needed to perform job duties such as cleaning solutions, water, rags and spray bottles
  • Ensure that all laundry items are washed, dried and folded and fully stocked into cupboards
  • Cleans pool areas including stocking and clearing of towels
  • Take ownership of simple requests and answer general spa and hotel questions when queried by Guests. If unable to assist, refer directly to someone who can
  • Having a thorough knowledge of Lais Hotel Properties’ products and services
  • Suggesting additional products and services meeting our guests’ specific preferences
  • Assessing guests’ individual needs to meet standards for additional products and services
  • Actively seeking ways to meet guest product or service needs
  • All other duties as assigned
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