Spa Associate

Hand & Stone•Reynoldsburg, OH
•Onsite

About The Position

Hand & Stone Massage and Facial Spa in Reynoldsburg, Ohio, is seeking a Spa Associate to help ensure customers have an outstanding spa experience. This role combines customer service, membership sales, appointment scheduling, and administrative duties. Spa-industry training is provided, and the position offers hourly pay plus commissions, ongoing training, advancement opportunities, and a positive professional work environment. The required schedule is 32 hours per week: Sunday 9:30 AM–6:30 PM; Monday and Tuesday 3:00 PM–9:30 PM; Friday and Saturday 8:30 AM–3:00 PM; Wednesday and Thursday off.

Requirements

  • High school diploma or equivalent.
  • Must be at least 18 years old.
  • Be exceptionally organized and have great attention to detail.
  • Be a strong team player with the ability to work independently with minimal supervision.
  • Be able to accommodate the specified 32-hour weekly schedule.

Responsibilities

  • Meet membership sales goals.
  • Develop detailed knowledge of the menu of services; training is provided.
  • Provide excellent customer service to members and guests while building lasting relationships.
  • Communicate sales, promotions, and service options effectively to clients.
  • Uphold spa cleanliness standards.
  • Bring a positive and energetic attitude.
  • Answer phones, schedule appointments, and file documents.
  • Perform other duties as assigned.

Benefits

  • Opportunity for advancement, including potential rapid advancement into management roles based on performance.
  • Training and ongoing learning.
  • Employee discounts on products, services, and gift cards.
  • Flexible schedule.
  • Competitive hourly compensation plus commissions.
  • Sales contests.
  • Positive and professional work environment.
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