Front Desk Sales Associate
About The Position
Hand & Stone Massage and Facial Spa – Gainesville, FL Hand & Stone Massage and Facial Spa is a national franchise specializing in massage, facial, and hair removal services. With over 600 locations across the US and Canada, we are a leader in the membership-based spa industry. We are looking for an enthusiastic and sales-driven Spa Associate to join our Gainesville, FL team! As a Spa Associate, you play a critical role in driving membership sales, booking appointments, and enhancing client experiences. No sales experience? No problem! We provide comprehensive training, coaching, and sales strategies to help you succeed.
Requirements
- High school diploma or equivalent
- 18 years or older
- Strong communication and sales skills (or willingness to learn)
- Highly organized and detail-oriented
- Motivated to meet sales targets
Nice To Haves
- 1+ year of sales experience (retail, hospitality, or service industry a plus!)
- 1+ year of customer service experience
- 1+ year of front desk/reception experience
Responsibilities
- Drive and achieve membership sales goals through effective client engagement
- Master appointment scheduling and recommend add-on services to enhance the client experience
- Confidently educate clients on membership benefits, pricing, and gift card options
- Uphold spa cleanliness standards and assist with front desk operations
- Effectively communicate promotions and service options
- Maintain an energetic and professional attitude
Benefits
- Opportunity for advancement
- Training & development
- Employee discounts
- Flexible schedule
- Bonus based on performance
- Company parties
- Competitive Pay – Base hourly wage + commission on sales & memberships
- Comprehensive Sales & Service Training – Gain in-depth knowledge of massage, skincare, and enhancements
- Career Growth – Fast-track promotions based on performance
- Flexible Scheduling – We offer full-time and part-time shifts to fit your lifestyle
- Employee Discounts – Enjoy discounts on services, products, and gift cards
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
