Spécialiste en applications ERP / ERP Application Specialist

Smardt • Dorval, QC

23h • Hybrid

About The Position

As a global pioneer in oil-free centrifugal chiller technology with an expanding portfolio of thermal management solutions, SMARDT is dedicated to delivering high-efficiency and energy-saving systems for industries, real estate developments, health care and educational centers worldwide. We operate manufacturing facilities in the US, Canada, Germany, China, and Australia, with a team of over 900 employees. With a focus on reliability, performance, and environmental stewardship, SMARDT continues to redefine industry standards through advanced engineering and a commitment to a more sustainable future.

We are looking for an ERP Application Specialist to develop our team. Responsible for supporting, configuring, maintaining, and enhancing the organization's enterprise resource planning (ERP) system. Collaborates with business stakeholders and technical teams to translate business requirements into ERP solutions that improve operational efficiency and support organizational objectives. Provides user support, training, and functional expertise while participating in ERP projects and continuous improvement initiatives.

Requirements

• 7+ years of experience supporting ERP applications.
• Experience with Microsoft Dynamics NAV or Dynamics 365 Business Central.
• Experience translating business processes into system configurations.
• Experience supporting ERP operations and business users.
• Experience participating in ERP implementation or enhancement projects.
• Bachelor’s degree in Information Systems, Computer Science, Business Administration, or Engineering
• Equivalent experience and professional training may be considered.
• User oriented
• Strong Analytical thinking, problem-solving skills and attention to detail
• Ability to work in a complex, fast-paced environment while maintaining rigor in data processing and control measures.
• Excellent communication and collaboration skills
• Results orientated with ability to plan and deliver against project deadlines
• Resilient, self-motivated and able to work well under pressure
• An appreciation of and an ability to positively resolve issues arising from different cultures
• Capacity to perform in a constantly evolving enterprise
• Ability to speak French with our team in Quebec
• In a multicultural and international environment, a good command of English is necessary to interact with part of our clientele and international team.

Nice To Haves

• Experience with ERP integrations.
• Experience with reporting tools and analytics (PowerBI).
• Experience supporting global organizations.
• Experience in a global manufacturing environment
• Microsoft Dynamics 365 Business Central certification (MB-800)

Responsibilities

• Provide functional support for ERP applications and related business processes.
• Resolve user issues and support requests.
• Ensure ERP functionality is available and effectively utilized across the organization.
• Support users globally and promote standardized processes and best practices.
• Analyze business requirements and operational processes.
• Translate business needs into functional specifications and system solutions.
• Recommend process improvements and system enhancements.
• Collaborate with stakeholders to optimize ERP usage.
• Configure ERP modules and support system customizations.
• Participate in the implementation of enhancements and new functionality.
• Support integrations between ERP applications and other business systems.
• Assist with testing and validation activities.
• Participate in ERP implementations and improvement projects.
• Support system upgrades and process optimization initiatives.
• Contribute to documentation and change management activities.
• Promote best practices and standardization across locations.
• Support ERP reporting requirements.
• Provide training and guidance to end users.
• Develop and maintain user and technical documentation.
• Communicate effectively with business stakeholders and technical teams

Benefits

• 100% employer-paid group insurance starting on your very first day because your health and well-being matter.
• A competitive RRSP program with up to 6% employer contribution to help you build your financial future.
• Annual employee celebrations and events where we recognize the achievements and successes we accomplish together.
• A collaborative, supportive workplace where your ideas are welcomed, valued, and make a real impact.
• Meaningful career growth opportunities with the ability to learn, develop, and take your career to the next level.
• The opportunity to work alongside a team that takes pride in quality, safety, and delivering exceptional results for our customers.
• TELUS Virtual Health Care with 24/7 access
• Through our partnership with OPUS, you can save on your daily commute. Employees receive 35% off the regular monthly Zone A transit pass.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level