Spécialiste du financement hypothécaire / Bilingual Mortgage Funding Specialist

Questrade Financial Group
$55,000 - $70,000Hybrid

About The Position

Questrade Financial Group (QFG), through its companies - Questrade, Questbank, Questrade Wealth Management, Community Trust Company, Zolo, and Flexiti, provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. We use cutting-edge technology to help Canadians become much more financially successful and secure. At QFG, we combine human-centric collaboration with AI-driven innovation to redefine financial services. The ideal candidate will be a catalyst for change, using AI to transform and deliver unparalleled customer experiences and shaping a future where AI empowers our teams to do their best work. Join our diverse, inclusive, and hybrid workplace to unleash your creativity and nurture your curiosity without limits. If you share this sense of infinite possibility, come shape your future at QFG. English version to follow. Ce poste permettra d’assurer le financement rapide et précis des prêts hypothécaires résidentiels en examinant les documents relatifs aux prêts, en assurant la coordination avec les parties prenantes et en se conformant à toutes les exigences réglementaires, ce qui contribuera à offrir une expérience harmonieuse et positive à nos emprunteurs. Sous la responsabilité du(de la) superviseur(e) des prêts hypothécaires, le ou la spécialiste du financement hypothécaire est responsable du règlement et de l’octroi de toutes les avances de fonds pour les prêts hypothécaires, pour l’ensemble des produits et des secteurs d’activité, y compris les prêts résidentiels. Le ou la spécialiste du financement hypothécaire assurera le soutien et les services de financement du service des prêts résidentiels et contribuera au succès de ce dernier dans la réalisation de ses objectifs, tout en se concentrant sur l’excellence opérationnelle, la conformité et la fourniture d’un service à la clientèle de qualité supérieure. This role will ensure the timely and accurate funding of residential mortgage loans by reviewing loan documentation, coordinating with stakeholders, and adhering to all regulatory requirements, ultimately contributing to a seamless and positive experience for our borrowers. Reporting to the Supervisor, Mortgage Funding, the Mortgage Funding Specialist is responsible for the settlement and delivery of all advances of mortgage loan funding for all products and business lines including Residential Lending. The Mortgage Funding Specialist will provide support and funding services to the Residential Lending Department and will contribute to the success of the department in achieving its goals while remaining focused on operational excellence, compliance and delivery of superior customer service.

Requirements

  • Are fully Bi-lingual in French and English
  • Have 2+ years of related experience in mortgage funding, law office, financial services, or a related role.
  • Hold Post-Secondary Education.
  • Have a sound understanding of registered products.
  • Demonstrated effective organizational and time management skills.
  • Demonstrated interpersonal and relationship building skills.
  • Have solid written and verbal business communication skills.
  • Have strong analytical skills.
  • Are proficient in Google Workspace and Microsoft Office Suite (Word, Excel, PowerPoint).
  • Are detail oriented with an acute attention to accuracy.
  • Have Mortgage Funding Expertise with a deep understanding of the mortgage funding process, products, and regulations.
  • Have Compliance & Regulatory Knowledge with strong knowledge of AML/ATF, KYC, and relevant mortgage regulations.
  • Have Accuracy & Attention to Detail with meticulous record-keeping and document review skills.
  • Have Communication and Teamwork with excellent communication and collaboration skills with internal/external partners.
  • Have relationship building skills: establishing and maintaining positive relationships.
  • Have Problem-Solving & Analytical Skills with ability to identify and resolve issues efficiently.
  • Have a strong work ethic: demonstrating commitment, responsibility, and diligence.
  • Have Time Management & Prioritization with exceptional organizational skills to meet deadlines in a high-volume environment.
  • Are adaptable, adjusting to changing priorities and circumstances.
  • Are proficient in Google Workspace and Microsoft Office Suites (Word, Excel, PowerPoint) and relevant mortgage software.

Nice To Haves

  • Have working knowledge of financial regulatory requirements on registered products, AML, and Compliance is an asset

Responsibilities

  • Collaborating with the Residential Lending team to ensure that deals close efficiently, and on time to achieve department targets
  • Collecting and reviewing all pertinent documents received from the Solicitor to ensure documents meet all requirements and outstanding conditions and files are complete.
  • Following up with FCT and/or Solicitor for all required information.
  • Collaborating with the Originations Team to resolve outstanding conditions.
  • Processing all transactions within the established service level agreement.
  • Being responsible for all post funding due diligence, including ensuring the file is complete, brokers/agents are paid and Advance, and ensuring that Welcome letters are sent on a timely basis.
  • Responding promptly and collaboratively to resolve any system and accounting issues as identified by finance.
  • Establishing and maintaining key relationships with external business partners, such as Solicitors, Brokers, and 3rd parties.
  • Responding to and/or investigate all internal and external client inquiries within the department service standards
  • Ensuring accurate record keeping – both electronic and paper based and ensuring that all records are stored and retained to meet CTC standards.
  • Following all AML policies and procedures with client accounts with an emphasis on “Know Your Client” rules
  • Proactively identifying actual and potential violations of AML regulatory requirements, internal policies and procedures or other AML/ATF risk situations at an early stage.
  • Conducting appropriate inquiries and investigations in relation to any such situation and ensuring that corrective actions and/or risk mitigation actions are implemented in a timely manner or escalated appropriately.
  • Adhering to compliance and operational risk controls in accordance with the company's policies and procedures.

Benefits

  • Programmes et ressources dédiés à la santé et au mieux-être.
  • Vacances rémunérées, journées personnelles et congés maladie pour favoriser un équilibre sain entre travail et vie personnelle.
  • Rémunération globale et gamme d’avantages sociaux concurrentiels.
  • Possibilités de croissance et de perfectionnement professionnel.
  • Occasions de contribuer à des causes communautaires.
  • Environnement collaboratif et inclusif où vous côtoierez des collègues issus de la diversité.
  • Health & wellbeing resources and programs
  • Paid vacation, personal, and sick days for work-life balance
  • Competitive compensation and benefits packages
  • Work-life balance in a hybrid environment with at least 3 days in office
  • Career growth and development opportunities
  • Opportunities to contribute to community causes
  • Work with diverse team members in an inclusive and collaborative environment

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

11-50 employees

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