Spécialiste bilingue des ventes entrantes et de la rétention | Bilingual Inbound Sales & Retention Specialist
About The Position
We're looking for dynamic individuals to join our sales team, ready to take charge and support our agents in achieving their best performance! Are you ready to join one of Montreal's leading call centers? VOXDATA is waiting for you! To get a better idea of our company and our values, you can visit our website here: https://www.voxdata.com/ An easily accessible and coveted office location in the heart of Downtown Montreal, with the option to work from home in hybrid roles. A diverse, supportive, and encouraging work environment where our goal is to help our agents shine and succeed to their fullest potential. The chance to grow and develop your skills through team meetings, individual coaching sessions, and performance reviews—designed to help you strengthen your abilities and excel in your role.
Requirements
- Minimum of 1 year of experience in sales, call centers, and supervisory roles, with a proven track record.
- Perfectly bilingual in French and English.
- Available to work evenings and weekends.
- Passionate about achieving and exceeding sales targets through proactive and strategic efforts.
- Experience in mentoring to improve team members' performance.
- Able to set clear goals and maintain focus to achieve targets.
- Results-oriented approach with a willingness to go the extra mile to support team and company objectives.
- Works effectively with cross-functional teams to achieve common goals.
- Aligns values with VOXDATA's: diversity, support, and encouragement, fostering an inclusive work environment.
Nice To Haves
- Sales Leadership: Demonstrated ability to lead a team towards achieving sales objectives.
- Communication: Strong written and verbal communication skills to inspire and align team efforts.
- Analysis: Ability to interpret data to inform strategies and improve outcomes.
- Adaptability: Thrives in a fast-paced environment with changing priorities.
- Problem-Solving: Skillful in resolving conflicts and overcoming challenges to achieve goals.
Responsibilities
- Ensure daily sales and customer service objectives are met.
- Actively participate in sales meetings and lead in-depth product sessions.
- Recruit, train, motivate, and supervise a team of high-performing employees.
- Implement performance improvement and development plans for team members.
- Identify innovative ways to drive sales growth, including developing existing customer relationships and inbound leads.
- Set and monitor weekly activity and sales targets for the team, while coaching them to achieve these goals.
- Track and analyze team sales performance and adjust strategies to meet targets.
- Foster a positive and collaborative team environment to enhance productivity.
- Utilize CRM and other tools to monitor performance and streamline workflows.
- Ensure exceptional customer experiences by resolving escalations and ensuring alignment with brand standards.
- Perform all other related tasks as required.
Benefits
- Hybrid roles with the option to work from home
- Easily accessible and coveted office location in the heart of Downtown Montreal
- Diverse, supportive, and encouraging work environment
- Opportunities for skill development through team meetings, individual coaching sessions, and performance reviews
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
