WNBD Sous Chef- Overnight

Downstream Casino Resort•Quapaw, OK

22d•Onsite

About The Position

The Sous Chef is responsible for maintaining a consistent high level of food quality and guest service, while keeping food, labor, and other expenses at budgeted levels. This role involves maintaining the cleanliness of all back-of-the-house areas, ensuring equipment is in proper working order, and completing financial analysis and reports. The Sous Chef will develop and maintain a positive work environment within the steakhouse kitchen, communicate effectively with front-of-the-house management, and provide adequate training and tools for employees. They will also ensure effective personnel management, meet attendance guidelines, and adhere to departmental and company policies. The position requires providing exceptional customer service, maintaining a professional work environment, and attending all necessary training meetings. Duties may be subject to change, and hours are determined by a 24-hour schedule.

Requirements

Must be at least 21 years old or older upon employment.
High School Graduate with two-year Culinary Arts School or equivalent technical training in Food & Beverage.
Five years of restaurant industry work, including two to three years progressive supervisory experience in food production in a hotel or chain restaurant environment.
Knowledge of food and labor costs.
Budget and P&L knowledge and experience.
Proven performance in implementing and maintaining food production operational standards.
Team Player.
Must present a well-groomed and professional appearance.
Must possess excellent communication skills.
Must be able to read, write, speak, and understand English.
Must be able to respond to visual and oral cues.
Ability to write routine correspondence and to speak effectively to the public, employees, and customers.
Must be able to deal effectively and interact well with customers and employees.
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
Must be able to be approved for and maintain a valid gaming license.
Work nights, weekends and holidays as required.
Employment is contingent upon a favorable outcome of a background investigation and drug screening.

Nice To Haves

Familiarity with MS Word, Excel, and Outlook is a plus.

Responsibilities

Maintain a consistent high level of food quality and guest service.
Maintain food, labor, and other expenses at budgeted levels.
Maintain cleanliness of all back of the house areas.
Keep equipment in proper working order.
Complete financial analysis and reports as assigned.
Develop and maintain a positive work environment throughout the back of the steakhouse kitchen areas.
Communicate and work closely with front of the house management to ensure a quality employee-guest experience.
Provide adequate training and tools for employees so they may effectively perform necessary job duties.
Ensures effective training, recognition, coaching and other personnel related matters are being handled appropriately within the department.
Meet the attendance guidelines of the job and adhere to departmental and company policies.
Adheres to regulatory, departmental, and company policies in an ethical manner.
Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner always.
Maintains a professional work environment with supervisors and staff.
Attends all necessary training meetings.
Assist in other projects, as directed.