Sous Chef - Casino Victoria

Lahal Management LPVictoria, BC
CA$55,000 - CA$65,000Onsite

About The Position

Under the general direction of the Manager – Food & Beverage, this position is responsible for the overall kitchen operations. Ensures adherence to the Company’s policies and procedures, motivates and leads by example and supports the company’s learning environment while establishing a safe and welcoming work environment for all team members.

Requirements

  • Secondary School Diploma; Post-Secondary Culinary program education
  • Minimum 2 years in Culinary leadership or Chef de Partie position
  • Food Safety Certification
  • Ability to successfully clear a criminal record check
  • Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
  • Computer literacy in MS Office
  • People-focused and committed to service excellence
  • Proactive and solution-oriented with a drive to succeed
  • Ability to successfully obtain a Gaming License (where required)

Nice To Haves

  • Management experience an asset
  • RED SEAL certification or current enrollment in a Culinary program towards Red Seal an asset

Responsibilities

  • Provides leadership, direction and mentoring to the kitchen team while providing continuous coaching for success to achieve high performance
  • Supervise, train, schedule and motivate culinary team members
  • Conducts pre shift meetings and ensure proper staffing
  • Complete reports, manage shift end tasks and maintain communication across shifts
  • Address team member performance issues
  • Ensures high guest satisfaction, resolves complaints, interacts with customers and maintains a positive atmosphere
  • Supervise daily meal service, acts as expeditor during peak times, and ensures cleanliness and ambiance
  • Trains team members in new culinary techniques through floor demonstrations and/or monthly meetings
  • Maintains budgeted labor and food costs
  • Ordering supplies, managing inventory, control and monitor waste
  • Offers culinary expertise to internal and external customers
  • Conducts monthly inventory counts and forwards discrepancies to management
  • Reviews monthly inventory reports, analyzes discrepancies and takes appropriate action
  • Carries out inspections on a regular basis to ensure consistency and reports maintenance and supplies deficiencies
  • Liaises and communicates effectively with all appropriate operational departments
  • Develops and cultivates strong working relationships with all stakeholders: guests, ownership and team members
  • Ensures compliance with licensing laws, health and safety and other statutory regulations
  • Responsible for overall culinary operation in the absence of the Executive Chef
  • Manages other initiatives as required

Benefits

  • Extended health benefits
  • Paid wellness days
  • Company-matching RRSP program with up to a 4% match
  • Three weeks of pro-rated annual vacation
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