Sous Chef, Operations

gategroup•Schiller Park, IL

7d•Onsite

About The Position

We’re looking for motivated, engaged people to help make everyone’s journeys better. The Sous Chef, Operations assists the Executive Sous Chef Operations or the Executive Chef in designing and preparing meals for airline customers. This role provides culinary expertise and leadership, promotes quality food services, and ensures food safety and sanitation requirements are followed. The Sous Chef, Operations drives the food production effort with the assistance of Food Supervisors.

Requirements

Minimum 1-3 years as a Chef and/or Sous Chef required.
Minimum 7 years as a cook required.
Ability to cook meals according to detailed specifications.
Ability to work in a fast paced, deadline driven environment.
Must have strong and effective leadership skills, and the ability to successfully manage a team of cooks.
Ability to train others required.
Must have the ability to give negative and positive feedback to employees on a daily basis.
Excellent time management skills required. Ability to handle multiple tasks without losing focus on priorities.
Strong organizational, analytical, communication and leadership skills required.
Must be innovative and have the ability to make changes to the operation as needed to further improve the work environment and unit performance.
Basic computer skills required.
Must have excellent written and oral communication skills.

Nice To Haves

Associates degree in the Culinary Arts or a Culinary Arts certification preferred.
Previous supervisory experience working in a high volume, manufacturing, food production, restaurant or catering environment preferred.
In-flight catering experience or experience in a high-volume food service environment preferred.
Current or previous labor relations experience is a plus, but not required.
Candidate must be comfortable with all levels of employees and have the ability to drive positive program change.
Experience with menu design a plus.
Working knowledge of Microsoft Office products preferred.
ServSafe Certified preferred.
Bi-lingual in Spanish is a plus.

Responsibilities

Ensuring food specifications and labor objectives meet all Company and customer requirements
Supervising department for quality and quantity; ensuring items are produced and dated according to specification, and coding system is adhered to correctly (i.e. - FDA, USDA, HAACP and other governmental regulations)
Keeping account of attendance, setting up paperwork, setting up each shift and assigning employees to specified sections (schedule optimization)
Ordering raw material from storeroom and producing extra meals at last minute as needed
Preparing daily production sheet and assigning tasks to employees; working with and directing employees through the use of the production sheet and passenger counts
Responsible for all food items after requisitioning them from the storeroom; training and recurrent training of all employees on proper procedures of preparation
Ensuring safety procedures are adhered to; maintaining cleanliness through shift to ensure quality product
Managing daily production of hot and/or cold kitchens for quality and consistency
Ensuring compliance with company Wage & Hour policy, including ensuring employees get the rest & meal breaks and ensuring company processes are followed.
Training and monitoring employees on proper work procedures to ensure maximum productivity with minimum labor and food expenses.
Monitoring daily manpower planning and scheduling employees.
Responsible for employee retention and reducing employee turnover.
Responsible for coaching, counseling and preparing corrective actions for employees in compliance with the applicable union/collective bargaining agreement(s).
Reviewing and ensuring employees in chain of command are in correct cost centers and correct job titles.
Reviewing and ensuring union represented employees’ pay rates are correct based on wage scales and seniority.
Completing all company required training including but not limited to ServSafe
Compliance with all company required policies, procedures and processes including but not limited to required training