Sous Chef Manager

Saks • Beverly Hills, CA

5d • Onsite

About The Position

The Sous Chef Manager promotes the excellence of a Neiman Marcus store by building a professional team, driving the team to create top-tier food experiences, managing catering and special parties, and overseeing key Restaurant initiatives. This role is responsible for monitoring and documenting daily food inventories to minimize food waste, maintaining necessary skills and knowledge of all kitchen roles to fill in for positions as needed, and ensuring all Health and Sanitation standards are met. The Sous Chef Manager also checks each Cook station daily to monitor preparation readiness for service, oversees maintenance and cleanliness across all dining rooms and kitchens, and ensures adherence to Health and Safety standards in work areas. They drive the restaurant to achieve and maintain a 90% score or better on seasonal shop reports and sanitation evaluations, and they keep the recipe book up-to-date daily detailing specials, soups, and the daily menu. This role works closely with front of house staff to execute orders and guest requests, creates and executes all daily specials and soups by instructing designated kitchen stations, and monitors, organizes, and expedites all plates leaving the kitchen. Additionally, the Sous Chef Manager maintains current and accurate paperwork from POS reports while monitoring restaurant success compared to the bottom line, manages inventory amounts, batch invoices, and month-end forecasts, and works with their supervisor to order food and supplies in accordance with Corporate Purchasing Contracts. They also work closely with their supervisor on catering needs for special events and plan, execute, and/or support special promotions and events for the restaurant.

Requirements

• 4-6 years of relevant experience
• Proven track record achieving business results
• History of leading, motivating, and coaching teams to achieve objectives
• Basic financial acumen
• Excellent oral and written communication skills
• Strong attention to detail
• Excellent interpersonal skills with ability to effectively and tactfully advise, counsel, coach, resolve conflict, and negotiate within all levels of an organization
• Thorough knowledge of order of service and proper placement of table settings (e.g., china, glass, flatware), food, and beverage as indicated by the kitchen ticket and the guidebook
• Exceptional customer service and problem-solving skills
• "Win together" mentality
• Basic proficiency with MS Office Product Suite, advanced proficiency preferred
• Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
• Associates must be willing to work a flexible schedule

Nice To Haves

• 4-year degree preferred

Responsibilities

• Monitors and documents daily food inventories to minimize food waste, yielding resources to work towards proper food costs.
• Maintains necessary skills and knowledge of all kitchen roles to fill in for positions as needed.
• Maintains all Health and Sanitation standards as directed by Neiman Marcus, local and federal Health Departments, and third-party sanitation auditors.
• Checks each Cook station daily to monitor preparation readiness for service.
• Oversees maintenance and cleanliness across all dining rooms and kitchens.
• Oversees adherence to Health and Safety standards in work areas.
• Drives restaurant to achieve and maintain a 90% score or better on seasonal shop reports and sanitation evaluations.
• Upkeeps current recipe book daily detailing specials, soups, and daily menu items.
• Works closely with front of house staff to execute orders and any guest requests.
• Creates and executes all daily specials and soups by instructing designated kitchen stations on roles.
• Monitors, organizes, and expedites all plates leaving the kitchen.
• Maintains current and accurate paperwork from POS reports while monitoring restaurant success compared to the bottom line.
• Manages inventory amounts, batch invoices, and month-end forecasts.
• Works with supervisor to order food and supplies in accordance with Corporate Purchasing Contracts.
• Works closely with supervisor on catering needs of special events.
• Plans, executes, and / or supports special promotions and events for restaurant.
• Enforces Neiman Marcus policies and procedures.
• Responsible for coaching and counseling direct reports.
• Oversees restaurant Associates in completing daily tasks.
• Provides feedback, conflict resolution, and disciplinary action for Associates.
• Works with Human Resources Manager on matters relevant to Associates (e.g., training, payroll, benefits).
• Communicates daily with restaurant management team regarding scheduling, profit and loss reports, upcoming events, and any employee-related concerns.
• Communicates effectively and daily with all culinary team members and dish crew.
• Partners with Executive Chef.
• Provides relevant updates in weekly department manager meeting.
• Relays relevant news concerning the restaurant to other department managers.
• Relays pertinent information and updates to restaurant staff.

Benefits

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• basic life insurance
• supplemental life insurance
• disability insurance
• a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)
• An amazing employee discount

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level