Soup Kitchen & Food Pantry Lead

The Salvation Army Eastern Territory•East Cleveland, OH

7d•Onsite

About The Position

Serving under the direction of the Social Services & Volunteer Coordinator, this role assists with the outreach and administrative services of the Soup Kitchen (Café Armee) and Food Pantry for the East Cleveland community, recognizing their spiritual, emotional, physical & social needs. The Soup Kitchen & Food Pantry Lead will support and maintain the Mission of The Salvation Army and the Vision of the East Cleveland Corps, in accordance with all applicable internal & external policies and procedures.

Requirements

High School Diploma/GED with 1-2 years of related experience preferred
Ability to lift up to 50 lbs.
Must conduct oneself in a manner which reflects credit on The Salvation Army, its leadership, and on the Lord Jesus Christ.
Must be able to function in a fast-paced, frequently changing work environment with the ability to multi-task.
Two years Commercial Kitchen/Restaurant Cooking Experience
Valid Motor Vehicle Driver’s License in good standing
Ability to drive 12 passenger van and pass required Salvation Army driving test
Must possess strong organization skills and be detail oriented.
Must possess a professional attitude and approach to problem-solving.
Must be able to relate well to all people and be a team player.
Must possess excellent communication skills.
Must possess the ability to handle sensitive and confidential information with discretion.
Must possess computer proficiency in Microsoft Office and the ability to learn other programs as used by The Salvation Army.
Current Qualified Food Operator Certificate

Responsibilities

Receive and stock food deliveries.
Maintain pantry inventory and place approved food orders.
Conduct client intake and eligibility verification.
Assist clients with food selection following program guidelines.
Ensure consistent pantry operations during scheduled hours.
Maintain cleanliness, food safety, and health code compliance.
Receive and verify food deliveries and maintain accurate inventory records.
Order food and supplies within approved guidelines and conduct monthly inventory counts.
Prepare menus and oversee meal preparation and service.
Ensure compliance with food safety, sanitation, and health code regulations.
Maintain cleanliness of the kitchen, cafeteria, equipment, and food preparation areas.
Supervise and train volunteers, including providing orientation for new volunteers.
Monitor kitchen operations and report safety concerns or maintenance issues as needed.
Provide general program support and assist with special events, seasonal programs, and Corps activities.
Assist with front desk operations, including answering phones, welcoming guests, and processing receipts.
Maintain accurate records, including client services, in-kind donations, and program documentation while ensuring confidentiality.
Support Social Services operations and related administrative tasks, including donation pickups as needed.
Promote a safe, positive, and ethical environment for participants, volunteers, and staff.
Attend required meetings, trainings, and workshops and perform additional duties as assigned.
Supervise assigned volunteers.
Assist with supervision of assigned Summer Youth participants.