Solutions Engineering Manager

Cloudflare • Austin, TX

4h • Onsite

About The Position

At Cloudflare, we are on a mission to help build a better Internet. The company runs one of the world’s largest networks, powering millions of websites and Internet properties for customers ranging from individual bloggers to Fortune 500 companies. Cloudflare protects and accelerates Internet applications without requiring hardware, software installation, or code changes, routing web traffic through its intelligent global network to improve performance and decrease attacks. Cloudflare values builders who identify and solve problems, leveraging AI for faster iteration and shared improvements. The culture emphasizes curiosity over bureaucracy and views AI as a partner in advancing the Internet. As the Manager for Cloudflare’s Associate Engineer (ASE) Program, this role involves architecting, designing, executing, and scaling a world-class development program to transform early-career talent into high-performing technical consultants. The manager acts as a curriculum builder and talent strategist, leading a cohort of ASEs (Interns) through a rigorous journey that combines deep technical networking knowledge with commercial acumen. The goal is to bridge the gap between technical understanding and solving customer business problems, preparing graduates for roles in Solutions Engineering, Customer Success, and other areas. The manager will also be the main decision-maker regarding interns transitioning into full-time roles.

Requirements

• 5+ years of experience in Technical Enablement, Program Management, or customer-facing technical roles (SE, SA, or Professional Services).
• Proven track record of building and managing "Academy-style" programs or large-scale technical training initiatives.
• 3+ years of experience with Internet protocols (TCP/IP, DNS, TLS), Cloud Security, or Edge Computing. You should be able to "talk shop" with engineers while teaching a beginner.
• Experience creating structured learning paths and hands-on lab environments.
• Ability to navigate a complex global organization and gain buy-in from senior Sales and Engineering leadership.
• 2+ years of experience managing teams or leading high-impact cross-functional projects.
• Familiarity with modern sales methodologies (e.g., MEDDPICC, Command of the Message) and the ability to weave these into a technical curriculum.

Responsibilities

• Own the end-to-end ASE lifecycle, from onboarding and curriculum design to "graduation" into the field.
• Build hands-on labs, certification paths, and competency-based assessments that validate both technical depth (Cloud, Security, Workers) and soft skills (Discovery, Demoing, MEDDPICC).
• Act as the primary liaison between University Recruiting, Sales Leadership, and Global Enablement to ensure the program's output aligns with the business's hiring needs.
• Provide direct management to a cohort of ASEs, offering structured feedback, career pathing, and performance coaching.
• Track and report on program KPIs, such as "Time to Productivity," graduation rates, and long-term retention of program alumni.
• Instill Cloudflare’s values of curiosity and collaboration into our newest team members, setting the tone for their entire career.
• Identify best capability and align ASEs accordingly by working with respective leaders (Solution Engineer roles, BDR roles, Customer Success..etc)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees