Solutions Engineering Integration Specialist

Echodyne Corp

8d • $100,000 - $120,000 • Onsite

About The Position

Echodyne is seeking a Solutions Engineering Integration Specialist to join their fast-growing team. This role involves supporting the formation of customer and partner relationships by presenting the value of Echodyne's radar products. The specialist will support the integration of Echodyne’s solutions with third-party systems such as Command and Control (C2) platforms, Video Management Platforms (VMS), and autonomous platforms. Key responsibilities include leading installation planning and integrations, executing deployment configuration and system tuning, providing technical support and troubleshooting, and participating in post-demo data analysis and report creation. The role also involves developing and maintaining training materials to support the scaling of Echodyne’s customer and partner bases, and collecting customer feedback to improve products. Up to 50% travel may be required.

Requirements

• Proven track record of learning a technical product and conveying the value of that product to potential customers.
• An entrepreneurial spirit and a customer-first orientation. Willingness to roll up your sleeves and do whatever it takes to get the job done.
• Personal integrity, trustworthiness, and respect while representing Echodyne, demonstrating the product, answering questions, and effectively communicating the product and company value propositions.
• Ability to multi-task, work independently, prioritize tasks, honor rules of engagement, and follow policies, processes, and procedures.
• Resiliency with a positive attitude, as well as analytical, reasoning, and problem-solving skills.
• Organized and detail-oriented with excellent follow-up and decision-making skills.
• Enthusiastic with outstanding customer-communication skills, including the ability to convey high-level overviews and deeply detailed explanations.
• Must be able to regularly lift, carry and move equipment, occasionally up to 50 pounds.
• 5+ years of experience supporting field deployed sensors/hardware
• 3+ years of experience in a quota-carrying technical role (Pre or post-sales)
• 2+ years of experience with software APIs

Nice To Haves

• Experienced in coordinating efforts across teams and organizations.
• Experience deploying or operating radar systems, especially Electronically Scanning Array radars.
• Experience with Linux operating systems and using a Command Line Interface.
• Basic understanding of digital signal processing functions and application to various sensor modalities. Direct experience with radar signal processing a plus.
• Comfortable troubleshooting both hardware and software issues and working with customers to determine root causes of issues.
• Experience conducting basic data plotting and analysis.
• Experience with basic networking and Wireshark.
• Experience with scripting in one or more of the following: C/C++, Python, C#.

Responsibilities

• Support the formation of customer and partner relationships by presenting the value that our radar products bring to their solutions and applications.
• Support the integration of Echodyne’s solutions with 3rd party integrators, to include Command and Control (C2) platforms, Video Management Platforms (VMS), autonomous platforms, etc.
• Lead installation planning and integrations, execute deployment configuration and system tuning, and provide ongoing technical support and troubleshooting
• Participate in post-demo data analysis and report creation.
• Support the scaling of Echodyne’s customer and partner bases by developing and maintaining training materials, including application notes and user manuals.
• Help improve Echodyne’s products by regularly collecting customer feedback and interfacing with Echodyne product managers and engineers.

Benefits

• RSU (Restricted Stock Units)
• Fully-paid medical, dental, and vision insurance premiums for you
• Choice of PPO or HDHP/HSA
• Virtual Care – 98Point6
• Employee Assistance Program
• Mental Health coverage through Springhealth & Talkspace (Premera)
• Travel Assistance Insurance
• Company Paid Life Insurance
• Company Paid Short & Long Term Disability
• Flexible PTO (exempt)
• 15 days per year (non-exempt)
• 401(k) match
• Pet Insurance
• Prepaid Legal Program
• Commuter Benefits
• Paid Company Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed