Solutions Engineer

Trustpilot • Denver, CO

2d • $65,000 - $77,500 • Hybrid

About The Position

As a Solutions Engineer, you are the technical specialist supporting the New Business and Account Management teams. Your goal is to help customers understand the practical value of Trustpilot’s platform. You are responsible for executing technical demonstrations, validating product fit, and ensuring that prospects have the technical confidence to convert. You bridge the gap between technical features and customer requirements to drive consistent commercial results.

Requirements

• Proven experience in a technical customer-facing role, such as Sales Engineering, Technical Support, or Implementation.
• Proficiency in web technologies, including APIs, JavaScript, and standard SaaS integration methods.
• Strong ability to explain technical features in a way that non-technical stakeholders can easily understand.
• Ability to manage technical tasks across several active sales opportunities at once.
• Comfortable working in a fast-paced environment alongside Sales and Customer Success colleagues.

Responsibilities

• Support Account Executives in uncovering customer needs and existing system environments.
• Deliver tailored demos and presentations that articulate Trustpilot’s value, flexibility, and ROI.
• Configure and present standard solutions that address specific customer pain points and business goals.
• Manage pilot programs to validate functional requirements and technical impact before signing.
• Act as a trusted advisor throughout the sales cycle — answering technical questions and resolving blockers.
• Work closely with Product, Engineering, and Implementation teams to ensure solution integrity and smooth handover.
• Maintain accurate documentation for proposed solutions and integration requirements.
• Capture recurring customer feedback and insights to inform product.

Benefits

• Competitive base salary
• Competitive commission structure
• Flexible working options
• 20 vacation days
• 2 personal days
• 10 paid holidays
• Two paid volunteering days
• Learning and development opportunities
• Full health insurance
• 401k matching
• 24/7 Employee Assistance Plan
• Full access to Headspace
• Paid parental leave
• Opportunities to connect with colleagues
• Onsite gym
• Gaming room
• Fully stocked fridge with snacks and drinks
• Regular treats and events
• Massages in the office
• Happy hours
• Rockies Open Day celebrations

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed