Solutions Engineer - US Commercial - Chicago

Cisco • Chicago, IL

2d • Onsite

About The Position

The Solutions Engineer (SE) is a customer-focused technical sales professional who ensures that technical information and guidance is provided to the customer, delivering meaningful outcomes based on Cisco’s product and services portfolio. The SE will partner with our Account Managers in a pre-sales technical function, showcasing Cisco solutions, providing customer presentations, performing technical demonstrations, creating BoMs, and running proof of concept activities. The SE will partner, consult, influence, and design solutions to allow the customer to meet their desired outcomes. In addition to technology aptitude and the ability to learn quickly and stay current; the ideal candidate's interpersonal, presentation, and troubleshooting skills should evoke passion and confidence. Actively contributes to account planning activities to pinpoint growth opportunities and align technical strategies with customer objectives Elevates expertise of Cisco's portfolio with a broadening knowledge of cross-architectural solutions and domains Partners to drive innovation and lead solution conversation with technical executives Applies deep understanding of customer’s business challenges and drives customers towards portfolio solutions Influences strategic priorities for customers and leads cross-architecture designs Contributes to planning and leads execution of demand generation and enablement campaigns Examines underlying customer needs and promotes cross-architecture solutions Leads demonstrations of technical solutions that address specific business challenges Leverages advanced competitive market insights to position and differentiate Cisco solutions Leads cross-functional collaboration with internal teams and external partners to refine strategic alignment and elevate customer relationships Motivates SE teams and extended sales teams to strengthen knowledge sharing and guide structured educational initiatives Implements adaptation strategies to respond to evolving market conditions and challenges

Requirements

• 4+ years of industry-related experience
• BS/BA (EE/CS) or relevant experience
• Cisco product experience or relevant experience in key competitor offerings in technology area of emphasis is required

Nice To Haves

• Cloud, Automation and AI experience is nice to have.
• Knowledge of Cisco's Solutions, and networking fundamentals
• Customer intimacy skills
• Pre-sales experience preferred
• CCNP Enterprise

Responsibilities

• Actively contributes to account planning activities to pinpoint growth opportunities and align technical strategies with customer objectives
• Elevates expertise of Cisco's portfolio with a broadening knowledge of cross-architectural solutions and domains
• Partners to drive innovation and lead solution conversation with technical executives
• Applies deep understanding of customer’s business challenges and drives customers towards portfolio solutions
• Influences strategic priorities for customers and leads cross-architecture designs
• Contributes to planning and leads execution of demand generation and enablement campaigns
• Examines underlying customer needs and promotes cross-architecture solutions
• Leads demonstrations of technical solutions that address specific business challenges
• Leverages advanced competitive market insights to position and differentiate Cisco solutions
• Leads cross-functional collaboration with internal teams and external partners to refine strategic alignment and elevate customer relationships
• Motivates SE teams and extended sales teams to strengthen knowledge sharing and guide structured educational initiatives
• Implements adaptation strategies to respond to evolving market conditions and challenges

Benefits

• medical, dental and vision insurance
• a 401(k) plan with a Cisco matching contribution
• paid parental leave
• short and long-term disability coverage
• basic life insurance
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (non-exempt)
• flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) (exempt)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree