Solutions Engineer

Scrunch • New York, NY

4d • $120,000 - $150,000 • Hybrid

About The Position

About Scrunch
Scrunch, a Sitecore company, is on a mission to bring brands to an AI-first future—where people increasingly rely on LLMs to discover, understand, and act on information that matters to them.
As AI search and conversational agents replace traditional web search and browsing, Scrunch helps marketing teams rethink how their products and services are discovered and surfaced on AI platforms like ChatGPT, Claude, Gemini, and more—working with AI platforms, not against them. This shift represents the biggest change to marketing since the dawn of the internet.
Today, more than 500 paying brands—including Fortune 500 companies like Lenovo, category-defining brands like Akamai, ADP, Lenovo and breakout startups like Clerk—use the platform.
About the Role
We are seeking a Solutions Engineer to act as a trusted technical advisor and strategic partner for enterprise- and large-scale customers. In this role, you’ll help shape how our product is positioned at scale, working closely with Product, Engineering, Sales, and Customer Success teams.
Location: NYC | Hybrid | 3x/week in-office
We are not currently offering fully remote if you are based in the NYC area.

Requirements

• 6–10+ years in Solutions Consulting, Sales Engineering, or Solutions Architecture
• Experience working on enterprise deals
• Ability to manage multiple projects and stakeholders concurrently
• Ability to effectively explain complex concepts to any audience in the form of clear, polished presentations and/or responses to questions and challenges
• Experience speaking with and presenting to C-Level executives
• Comfort with ambiguity and the ability to adapt to the market, the state of the organization and quickly shifting priorities.

Responsibilities

• Work with Enterprise Account Executives and leadership on Lead complex, enterprise-level sales cycles from discovery and technical evaluation through to proposals, PoCs (proof-of-concepts), and closed-won deals.
• Conduct deep technical discovery and multi-stakeholder workshops to understand needs and craft tailored solutions.
• Own technical demonstrations and architecture design, including integrations, data flows, and enterprise-grade configurations translating product capabilities into customer value
• Handle security, compliance, and procurement processes on behalf of the customer during deal cycles
• Collaborate cross-functionally with Product, Engineering, Legal/Compliance, and Support to: ensure proposed solutions align with product roadmap and compliance requirements, feed customer feedback for future product improvements, and accelerate time-to-value and adoption post-sale
• Support onboarding and expansion efforts to ensure smooth handoffs to Customer Success, and help identify opportunities for upsells, expansion, or additional use cases.

Benefits

• Equity in a fast-growing, category-defining company
• Medical, dental, vision, and life & disability insurance
• Paid parental leave
• Home office stipend
• Phone and internet reimbursement
• L&D budget for courses, conferences, and whatever makes you sharper
• Flexible PTO
• 401(k)
• Team offsites

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed