Solutions Engineer

SalesJack • Toronto, ON

20d • Hybrid

About The Position

SalesJack is a fast-growing, profitable sales software platform (CRM, Prospecting Service) tailored for independent businesses in the construction supply industry. With its founding team and customers based in the US, SalesJack is expanding its engineering capabilities in Canada. The mission is to build tools that solve real problems for customers and transform industry workflows. As a Solutions Engineer, you will own the technical side of bringing new customers live and ensuring their success. This involves ERP integration, product category mapping, permit source configuration, data migration, and on-site training. Post-launch, you will handle customizations such as new reports, routing rules, data transformations, and one-off integrations. You will work closely with founders, engineers, and the dealers using the product daily, and a startup mentality, including taking initiative, moving quickly, and iterating solutions based on customer feedback, is highly valued.

Requirements

• 2+ years in a Solutions Engineering, Implementation Engineering, Data Engineering, or similarly hands-on technical customer-facing role
• Strong SQL — comfortable writing non-trivial queries against Snowflake, Postgres, or similar warehouses
• Experience with ETL/ELT and data transformation tooling such as dbt, Airbyte
• Comfort with APIs and integrations — REST, auth flows, pagination, rate limits, and debugging flaky endpoints
• Strong customer communication — able to explain technical decisions to non-technical operators
• Some travel might be required for on-site implementations to the US
• Excited to work independently, take ownership, and thrive in a startup/greenfield environment

Nice To Haves

• Familiarity with (or strong interest in) construction supply ERPs such as BisTrack, DMSi Agility, or ECI Spruce

Responsibilities

• Lead ERP integrations for new customers across BisTrack, DMSi Agility, ECI Spruce, and similar systems — using whichever method fits (REST API, VPN with direct SQL access, or scheduled file extracts)
• Map product categories from each customer's ERP to power cross-sell logic, account health scoring, and reporting
• Configure permit data sources and routing rules for each customer's territory, including fuzzy matching against their existing customer base
• Build custom reports, workflows, and data transformations in our data stack (Snowflake, dbt, Postgres) when standard configuration doesn't cover the need
• Feed patterns from the field back to Engineering to shape the core product
• Contribute to architectural decisions, onboarding playbooks, and team culture as an early hire

Benefits

• Highly competitive salary
• Comprehensive health benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed