Senior Solutions Engineer Identity - East

Palo Alto Networks • Remote - USA - NY, NY

1d • $198,000 - $273,000 • Remote

About The Position

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters. Job Summary CyberArk is looking for a customer-obsessed, technically curious Solutions Engineer (SE) who will act as a Subject Matter Export (SME) to support both our Workforce IAM and IGA initiatives across the Central US region. You should love solving complex problems, thrive in dynamic customer environments, and believe that sharing what you know makes the whole team stronger. As a critical technical voice in the field, you'll work directly with customers and prospects to understand their business goals and design secure, scalable identity solutions that meet them. You’ll lead engaging product demonstrations, run workshops, guide evaluations, and partner with Sales Specialists to drive opportunities from discovery through technical close. You’ll also play a proactive role in the field beyond deal cycles—supporting marketing efforts that generate new pipeline, contributing to technical content like demos and videos, and offering real-world feedback to Product teams to make our solutions better. Your ability to clearly explain technical capabilities, identify integration paths, and troubleshoot challenges will directly impact customer success.

Requirements

• A passion for working with customers and a deep belief in problem solving as a team sport
• Advanced knowledge (3-5 years) of Identity & Access Management, Identity Governance and Administration and/or Endpoint Security related technology – i.e., MFA/SSO, IDP/Directory Services/Federation, OAuth, OIDC, Identity lifecycle management, No-Code/Low-Code automation, Least Privilege principles, and other related topics.
• Knowledge of Identity & Access Management vendors and products; ability to compare with CyberArk products.
• An emphasis on (IAM/IGA) vendors and technologies in use across large enterprises for both on-premises and cloud is preferred.
• Exposure to and or administering identity platforms/directories like CyberArk, Active Directory, LDAP, SailPoint, Saviynt, Okta, or Microsoft Entra ID
• An understanding of security concepts and the development of security roles within organizations that meet functional, technical, and regulatory requirements.
• Proficiency with REST APIs and use of API testing tools like Postman or Bruno
• Deep understanding of IAM Compliance, Governance, Lifecycle and Workflows best practices
• Excellent communication skills, with a strong drive to teach, document, and enable others

Nice To Haves

• Scripting knowledge is preferred.

Responsibilities

• Act as a Subject Matter Expert (SME) to support both our Workforce IAM and IGA initiatives across the Central US region.
• Work directly with customers and prospects to understand their business goals and design secure, scalable identity solutions that meet them.
• Lead engaging product demonstrations.
• Run workshops.
• Guide evaluations.
• Partner with Sales Specialists to drive opportunities from discovery through technical close.
• Support marketing efforts that generate new pipeline.
• Contribute to technical content like demos and videos.
• Offer real-world feedback to Product teams to make our solutions better.
• Clearly explain technical capabilities.
• Identify integration paths.
• Troubleshoot challenges.

Benefits

• Restricted stock units
• Bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed