Solutions Engineer - US Commercial, SF Bay Area

Cisco • San Francisco, CA

2d • $205,500 - $259,400 • Onsite

About The Position

Cisco is seeking a Solutions Engineer (SE) with Enterprise Networking, Data Center, Collaboration, Security, Automation, and Cloud background. The Solutions Engineer is a customer-focused technical sales professional who ensures that technical information and guidance is provided to the customer, delivering meaningful outcomes based on Cisco’s product and services portfolio. The SE will partner with our Account Executives in a pre-sales technical function, showcasing Cisco solutions, providing customer presentations, performing technical demonstrations, creating BoMs, and running proof of concept activities. The SE will partner, consult, influence, and design solutions to allow the customer to meet their desired outcomes. In addition to technology aptitude and the ability to learn quickly and stay current, the ideal candidate's interpersonal, presentation, and troubleshooting skills should evoke passion and confidence. The SE will perform the following functions: Technology solution consultant to the customer and the Cisco account team, Leverage an array of Cisco technology, services, and support specialists, Collaborate closely with the Account Manager on account planning activities, Educate the customer on Cisco differentiation, creating demand, Set a brand preference to Cisco, Align Cisco’s product and services capabilities to customers business drivers.

Requirements

• 5+ years of industry-related experience
• Cisco product experience or relevant experience in key competitor offerings in technology area of emphasis is required
• Enterprise Networking, Data Center, Collaboration, Security, Automation, and Cloud background
• Technology aptitude
• Ability to learn quickly and stay current
• Interpersonal skills
• Presentation skills
• Troubleshooting skills

Nice To Haves

• CCNP or CCIE
• BS/BA (EE/CS) or relevant experience
• Customer intimacy skills
• Pre-sales experience

Responsibilities

• Technology solution consultant to the customer and the Cisco account team
• Leverage an array of Cisco technology, services, and support specialists
• Collaborate closely with the Account Manager on account planning activities
• Educate the customer on Cisco differentiation, creating demand
• Set a brand preference to Cisco
• Align Cisco’s product and services capabilities to customers business drivers
• Showcasing Cisco solutions
• Providing customer presentations
• Performing technical demonstrations
• Creating BoMs
• Running proof of concept activities
• Partner, consult, influence, and design solutions to allow the customer to meet their desired outcomes

Benefits

• medical, dental and vision insurance
• a 401(k) plan with a Cisco matching contribution
• paid parental leave
• short and long-term disability coverage
• basic life insurance
• Cisco restricted stock units
• 10 paid holidays per full calendar year
• 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• paid year-end holiday shutdown
• 4 paid days off for personal wellness
• 16 days of paid vacation time per full calendar year (non-exempt)
• flexible vacation time off program (exempt)
• 80 hours of sick time off provided on hire date and each January 1st thereafter
• up to 80 hours of unused sick time carried forward
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• annual bonuses (for non-sales roles)
• performance-based incentive pay (for sales roles)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree